Dedicated sales associate with experience in a fast-paced shoe store environment. Skilled in providing exceptional customer service, product knowledge, and assisting with inventory management. Proficient in conducting sales transactions, ensuring customer satisfaction, and maintaining a visually appealing store layout. Strong communication and interpersonal abilities, with a demonstrated ability to work effectively within a team. Open to exploring new career opportunities and eager to acquire new skills to excel in diverse roles.
Provide exceptional customer service by greeting customers, assisting with product selection, and addressing inquiries about shoe styles, sizes, and features.
Demonstrate in-depth knowledge of the shoe company's product offerings, including materials, construction, and technology features. Educate customers on the benefits of different shoe models and help them find the best fit for their needs.
Proactively engage with customers to drive sales and meet individual and team sales targets. Recommend complementary products and upsell accessories to enhance the customer experience.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
POS System Operation
Time Management
Customer Service
Problem-Solving
Teamwork