Syedia Jaferi
Attleboro,MA
Summary
To seek and maintain position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Amazon Ware House
Amazon
04.2021 - Current
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Cashier /Customer Service Cashier
Rehoboth Mini Mart
09.2017 - 04.2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Utilized POS system to handle customer cash and credit card transactions.
- Answered product questions using knowledge of sales and store promotions.
Education
High School Diploma -
Hamilton School West
Hamilton Square, NJ06.2009
Skills
- Safety Standards
- Personnel Counseling
- Utilization Improvements
- Customer Care
- IT support certification
Certification
Google IT technical support certified
Languages
Urdu
Full Professional
Timeline
Amazon Ware House
Amazon
04.2021 - Current
Cashier /Customer Service Cashier
Rehoboth Mini Mart
09.2017 - 04.2020
High School Diploma -
Hamilton School West
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