Syed M Haseeb

Store Manager

Iqra Pharmacy & Surgicals

03.2019 - 08.2025

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Supervised guests at front counter, answering questions regarding products.
Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Supervised creation of exciting merchandise displays to catch attention of store customers.