Syed Mohiuddin Quadri
Farmington Hills,MI
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
1
1
year of professional experience
Work History
IT Technical Support Representative
Wipro Technologies
03.2020 - 06.2021
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Assisted with updating technical support best practices for use by team.
- Monitored systems in operation and quickly troubleshot errors.
Education
Master of Science - Information Studies
Trine University
Angola, IN05.2023
Skills
- Hardware Upgrades
- Data Recovery
- Desktop Support
- Business Development
- Troubleshooting and Assistance
- Configuring Devices
Timeline
IT Technical Support Representative
Wipro Technologies
03.2020 - 06.2021
Master of Science - Information Studies
Trine University
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