Syed Rajib Rahman
Queens,NY
Summary
16 years of experience in Information Technology. 10 years of experience as an Senior IT project manager, leading and supporting SAFe Agile teams. Actively involved in meeting project commitments, including communications with sponsors, stakeholders, etc. Acted as the bridge between the business and IT. Defined and managed the IT workstream and documents of projects (schedule, tasks, cost, changes/risks/issues) via IT PMO processes, procedures, and tools for assigned projects. Managed all project workstreams and lead through any or all of project’s phases including initiation, planning, implementation, and closure for enhanced or new systems. Monitored the project schedule, budget, and deliverables. Tracked progress and reviewed project tasks to make certain deadlines are met appropriately. Recognized problems or situations that are or may impact the project delivery. Facilitated the evaluation of alternatives and found solutions using a systematic, multi-step approach. Work cross-functionally to resolve issues, mitigate risks and implement changes. Analyzed decisions and actions for their support of the project’s strategic direction. Work with senior management to escalate and resolve more complex issues and risks. Managed the project with realistic resource plans for all phases of the project including the handover to production support. Assessed impact of technology requirements and constraints on project scope. Utilized IT project management methodologies (Agile, Waterfall, hybrid) to drive technical solution delivery. Ensured the solution and the team follow IT standards, Enterprise Architecture, Cyber Security standards/policies, and other technical standards. Seasoned IT Project Manager lends unique oversight for critical info technology programs. Resourceful, tech-savvy approach honed over more than [Number] years toward handling complex hardware and software installations. Lends experienced knack for IT equipment planning, installation, troubleshooting and maintenance. Provides expert navigation to avoid risk associated with cost, allocation and technical considerations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior IT Project Manager
Bangladesh American Society Of Muslim Aid For Humanity (BASMAH)
10.2023 - Current
- Working with Agile Transformation team to configure Jira/Advanced roadmaps to provide the portfolio dashboards
- Continuing coaching and follow up with epic and features owners to ensure that FY24 plan is entered into Jira and inputs are of the right quality
- Supported prep and facilitation of quarterly planning sessions
- Prepared and ran Monthly Portfolio Review meetings starting in October using Jira and Advance Roadmaps dashboards and metrics
- Working with cross-functionally to solve problems and implement changes, analyze decisions and actions for their support of the larger area's strategic direction; and work with senior management to resolve more complex problems.
Sr. Technical Advisor (IT Manager)
Health Information Systems, Management Sciences for Health
11.2018 - 05.2023
- Worked for data governance, management & quality in Govt
- Projects
- Organized, good communicator, deadline driven, team builder, leader, planner, problem solver, and agile
- Handle broad-based, often complex, communication for internal and/or external audiences
- Ability to diffuse emotionally charged situations and use them to constructively build greater shared commitment to end goals.
Sr. IT Consultant (IT Manager)
MIS, Directorate General of Health Services
10.2012 - 10.2018
- Reported directly to Director of Management Information System regarding Clinical project efforts, progression, deadlines and accomplishments
- Worked collaboratively with program teams, project teams, various IT teams, and related business unit staff to maintain thorough knowledge of the project objectives
- Promoted and maintained communication between project team members and stakeholders and manage expectations
- Prepared correspondence, presentations and/or reports as required
- Followed-up on correspondence and outstanding requests for resolution.
Education
Master of Science in Computer Science & Engineering -
United International University
10.2016
Bachelor of Science in Computer Science -
East West University
02.2006
Skills
- IT project management methodologies (Agile, Waterfall, hybrid) and IT solution delivery processes, SAFe Agile Work Practices, DevOps, Configuration management, Staff Coaching, Conflict Facilitation, Burn-down chart
- JIRA, Microsoft Projects
- Java, PHP
- Microsoft Office, Microsoft Visio, Microsoft SharePoint
- Git, GitHub
- Risk Management
- Root Cause Analysis
- Data Analytics
- IT Infrastructure Management
- Information Security
- Cybersecurity best practices
- Requirements Analysis
- Project Management
- Enterprise Architecture
- Performance Evaluations
Websites
Certification
- Advanced Certified Scrum Master, 1713648, 12/27/2022, https://bcert.me/sytrozrxh
- Certified Scrum Product Owner, 1803737, 06/25/2023, https://bcert.me/sfkmpitkj
- Certified Scrum Master, 1627541, 07/31/2022, https://bcert.me/stxknbkvb
- PMI-Agile Certified Practitioner (ACP) Certification Course, 11/2022
- Project Management Professional (PMP) Certification Course, 05/2022
References
References available upon request
Training
- Health Information System Strengthening in Low/Mid-Level Income countries, James P Grant School of Public Health, BRAC University, 01/13/2013, 01/17/2013
- DHIS2 Training (Level -1), MIS, GIZ & Oslo University Norway, 2014
Timeline
Senior IT Project Manager
Bangladesh American Society Of Muslim Aid For Humanity (BASMAH)
10.2023 - Current
Sr. Technical Advisor (IT Manager)
Health Information Systems, Management Sciences for Health
11.2018 - 05.2023
Sr. IT Consultant (IT Manager)
MIS, Directorate General of Health Services
10.2012 - 10.2018
Master of Science in Computer Science & Engineering -
United International University
Bachelor of Science in Computer Science -
East West University