Sy'Era Robertson
Detroit,MI
Summary
Hi. I'm Sy'Era and I'm 18. I've been into Culinary since the beginning of my Junior year in Highschool. I have 2 brothers an 1 sister. I currently live with my mom while taking my classes at Henry Ford. Im currently in my second semester. I work weekends at the Kitchen, and occasional events at Ford field.
Overview
2
2
years of professional experience
Work History
Server
Ford Field
Detroit, MI
07.2023 - Current
- Accurately recorded orders on cash register and point-of-sale system.
- Took orders from customers accurately and in a timely manner.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Stocked service areas with supplies during slow periods.
- Served food and beverages to patrons and confirmed complete orders.
- Followed health safety guidelines when preparing and serving food products.
- Completed cleaning duties by sweeping and mopping floors, and tidying up server stations.
- Greeted customers, answered questions and recommended specials to increase profits.
- Understood and followed oral and written directions.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Chef in Training
The Kitchen by Cooking with Que
Detroit, MI
11.2021 - Current
- Set up stations before service time including stocking ingredients and utensils.
- Followed sanitation guidelines set by health department regulations.
- Prepared food items according to recipes and standards.
- Set up work stations prior to opening to minimize prep time.
- Kept kitchen properly cleaned and maintained and all items put away after use.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Performed daily cleaning duties such as mopping floors and washing dishes.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Understood and followed oral and written directions.
Server
Southern Smokehouse
Detroit, MI
11.2021 - 10.2022
- Greeted guest
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Stocked service areas with supplies during slow periods.
- Served food and beverages to patrons and confirmed complete orders.
- Completed cleaning duties by sweeping and tidying server stations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
High School Diploma -
University Preparatory Art & Design - High School
Detroit, MI06-2023
Some College (No Degree) - Culinary Arts
Henry Ford College
Dearborn, MISkills
- Table Setting
- Guest Engagement
- Safe Food Handling
- Table Bussing
- Supply Restocking
- Food Running
- Buffet Setup and Takedown
- Ordering Procedures
- Menu Presentation
- Service Prioritization
- Menu Memorization
- Table Setting Arrangements
- Knife Skills
- Equipment Maintenance
- Meal Preparation
- Kitchen Management
- Cooking Techniques
- Sanitation Guidelines
- Sauce Preparation
- Knife Use
Languages
English
Professional
Affiliations
- Painting
- Reading
- Occasional days out with friends
Timeline
Server
Ford Field
07.2023 - Current
Chef in Training
The Kitchen by Cooking with Que
11.2021 - Current
Server
Southern Smokehouse
11.2021 - 10.2022
High School Diploma -
University Preparatory Art & Design - High School
Some College (No Degree) - Culinary Arts
Henry Ford College
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