Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Syerra Logan

Carmichael,CA

Summary

Dedicated Human Resources professional bringing over ten years of expertise in administration, recruitment and staff development. Talented in bridging gaps between labor forces and talent needs to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.

Overview

9
9
years of professional experience
1
1
Certification

Work History

HR Supervisor 2

UC Davis Health Talent Aquistion
07.2022 - Current
  • Manage a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
  • Championed wellness initiatives as part of a broader focus on improving employees'' quality of life at work.
  • Supported organizational growth by actively participating in the recruitment and selection of top talent.
  • Optimized recruitment processes through data analysis; looking at time-to-fill metrics.
  • Administer and coordinate annual performance evaluations to provide constructive feedback and for individual growth opportunities within the organization.
  • Work with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Reduce process gaps while supervising employees to achieve optimal productivity.
  • Create and implemented forward-thinking initiatives to improve employee engagement.
  • Create comprehensive reports on recruitment data and metrics which informed executive decision-making related to workforce planning strategies.
  • Mentor recruiters in best practices for efficient candidate sourcing, interviewing techniques, and relationship building with hiring managers.
  • Create effective talent acquisition training materials that supported culture and performance objectives.
  • Update training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Facilitate successful policy implementation and enforcement to maintain legal and operational compliance.

Talent Acquisition Partner

UC Davis Health Talent Acquisition
09.2021 - 06.2022
  • Developed strong relationships with hiring managers, understanding their unique needs and providing tailored recruitment solutions.
  • Served as a trusted advisor to both candidates and hiring teams by providing guidance on role requirements, interviewing tips, and career development opportunities.
  • Enhanced employer brand by creating targeted social media campaigns, resulting in increased candidate engagement and interest.
  • Optimized job descriptions with keyword-rich content to improve visibility on job boards and attract relevant applicants.
  • Managed full-cycle recruitment processes, from job posting creation to offer negotiation and acceptance.
  • Trained hiring managers on best practices in interviewing and selection techniques, increasing overall effectiveness of recruitment efforts.
  • Facilitated ongoing communication with candidates throughout the entire hiring process, ensuring transparency and professionalism at every touch point.
  • Optimized sourcing networks and used proactive methods to direct source candidates.
  • Pre-screened resumes prior to sending to hiring managers for consideration.
  • Led training sessions for hiring managers on topics such as interviewing techniques, unconscious bias awareness, and legal considerations in the hiring process.
  • Established consistent language and methodology for talent discussions.


Ambulatory Care Administration Supervisor 2

UC Davis Health Ambulatory Operations
12.2019 - 08.2021
  • Coordinated cross-departmental initiatives to enhance communication between teams and increase overall company effectiveness.
  • Championed continuous improvement initiatives that resulted in streamlined workflows and more efficient operations across the board.
  • Oversaw recruitment efforts within the department to attract top talent and maintain optimal staffing levels at all times.
  • Resolved personnel issues through mediation efforts, fostering a positive work environment conducive to high performance levels.
  • Improved office organization by introducing scheduling systems and document management practices that increased efficiency.
  • Developed comprehensive training programs for new hires, ensuring seamless integration into the team and consistent service quality.
  • Maintained personnel records and updated internal databases to support document management.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed bi-weekly payroll for 120 employees.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
  • Staffed and on site support of all COVID clinics on health campus for testing, vaccine and infusion treatments.

Ambulatory Care Administration Supervisor 1

UC Davis Health Ambulatory Operations
10.2017 - 08.2019
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Completed bi-weekly payroll for 80 employees.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
  • Completed forms and reports for EDD paperwork.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Facilitated effective collaboration among team members by creating a supportive work environment that encouraged open communication.
  • Developed comprehensive training programs for new hires, ensuring seamless integration into the team and consistent service quality.
  • Maintained accurate records of departmental expenses and budget allocations, ensuring financial accountability within the team.
  • Oversaw recruitment efforts within the department to attract top talent.
  • Conducted regular performance reviews for staff members, including performance plans and management.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Participated in team meetings and training sessions to stay informed about updates and changes.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Provided primary customer support to internal and external customers.

Assistant 3

UC Davis Health Clinical Operations
09.2015 - 09.2017
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Reviewed and edited documents for accuracy, grammar and clarity.
  • Demonstrated adaptability by quickly mastering new software applications as needed for various tasks and projects.
  • Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
  • Prepared PowerPoint presentations for senior-level staff with attention to detail.
  • Created and distributed agendas for meetings and conference calls as part of meeting preparation.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.

Education

Some Course Study - Healthcare Administration

Western Governor's University
12.2024

Medical Assistant Certificate -

Western Career College
11.2008

Skills

  • HR Policies Implementation
  • Team Building and Leadership
  • Workforce Planning
  • Relationship Building
  • Change Management
  • Process Improvement

Certification

Coro Leadership Certificate

Transformation Coaching/ Peer to Peer Coach

Green Belt Certified in LEAN Process Improvement

Prosci Certified in Change Management


Timeline

HR Supervisor 2

UC Davis Health Talent Aquistion
07.2022 - Current

Talent Acquisition Partner

UC Davis Health Talent Acquisition
09.2021 - 06.2022

Ambulatory Care Administration Supervisor 2

UC Davis Health Ambulatory Operations
12.2019 - 08.2021

Ambulatory Care Administration Supervisor 1

UC Davis Health Ambulatory Operations
10.2017 - 08.2019

Assistant 3

UC Davis Health Clinical Operations
09.2015 - 09.2017

Some Course Study - Healthcare Administration

Western Governor's University

Medical Assistant Certificate -

Western Career College

Similar Profiles

CREATE PROFILE
Syerra Logan