Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Syerrah Lopez

Lincoln,NE

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

BookkeeperCustomer Service RepresentativeProject Assistant - Remote

Work Type

Full TimePart TimeContract WorkGig WorkConsultingSeasonal Work

Location Preference

RemoteHybridOn-Site
Location: Lincoln, NE, US
Open to relocation: Yes

Salary Range

18/hr - 35/hr

Important To Me

Work-life balanceCareer advancementFlexible work hoursPersonal development programsWork from home option

Summary

Dynamic individual with hands-on experience in Bookkeeping and 10+ years of customer service with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, leadership and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

14
14
years of professional experience

Work History

Bookkeeper

Gonzalez Masonry LLC
03.2017 - Current
  • Manage accounts payable and receivable using QuickBooks to ensure accurate financial records.
  • Assist in payroll processing, maintaining employee time records and ensuring timely disbursement of wages.
  • Prepared monthly financial reports, summarizing income and expenses for management review.
  • Conducted bank reconciliations to verify account balances and resolve discrepancies promptly.
  • Implemented filing systems for financial documents, enhancing accessibility and compliance with company policies.
  • Maintained compliance with all regulatory requirements, ensuring timely submission of necessary reports and documentation.
  • Ensured timely invoicing and payment tracking, resulting in improved cash flow management.
  • Maintained and processed invoices, deposits, and money logs.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Create estimates and coordinate approvals with crews to ensure timely completion is possible.
  • Efficiently coordinate scheduling jobs with contractors.
  • Establish great customer relationships through continuous communication throughout the job.

General Manager

Ginger Pan Asian Grill
08.2018 - 03.2022
  • Streamlined daily operations to enhance customer service and efficiency.
  • Developed training programs for staff to improve service quality and retention.
  • Oversaw inventory levels to guarantee prompt reordering of supplies for BOH, FOH, office, and bar.
  • Analyzed sales data to identify trends, adjusting menu offerings accordingly.
  • Managed comprehensive employee record administration of 45+ staff members, ensuring 100% compliance with labor laws and data privacy standards. Including onboarding-offboarding, processing bi-weekly payroll, salary adjustments, and payroll audits for all personnel.
  • Led weekly staff meetings to align team objectives and address operational challenges.
  • Developed and implemented strategies to increase sales and profitability.
  • Processed financial reports to ensure accuracy and efficiency within the company.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Recruited, hired, and trained personnel, working to establish key internal functions and provide outstanding customer service.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Assistant Manager

China Buffet Mongolian Grill
09.2012 - 08.2018
  • Trained and mentored staff on food safety standards and operational procedures.
  • Managed daily operations to ensure efficient service delivery and customer satisfaction.
  • Oversaw cash handling procedures, ensuring accuracy in financial reporting and transactions.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

High School Diploma -

Franklin High School
Franklin, NE
05.2009

Skills

Accounting and Bookkeeping/ Accounts Receivables, Invoice Processing

Quickbooks

Payroll Processing

10 years customer service

Self-motivated with strong sense of responsibility

Work well in fast paced environments

Excellent communication skills both verbal and nonverbal

Passionate about learning and committed to continuous improvement

Proven ability to learn quickly and adapt to new situations

Timeline

General Manager

Ginger Pan Asian Grill
08.2018 - 03.2022

Bookkeeper

Gonzalez Masonry LLC
03.2017 - Current

Assistant Manager

China Buffet Mongolian Grill
09.2012 - 08.2018

High School Diploma -

Franklin High School

Similar Profiles

CREATE PROFILE
Syerrah Lopez