Syidah Singleton
Elkins Park,PA
Summary
Dynamic Sales Manager with a proven track record at The Anne Taylor Loft, leading the district in sales and Mastercard memberships. Expert in Key Client Relationship Management and Sales Operations Management, I excel in driving strategic client growth and enhancing team productivity. Achieved a significant 80% reduction in negative customer feedback through exceptional service and team leadership.
Overview
8
8
years of professional experience
Work History
Sales Manager
The Anne Taylor Loft
Willow Grove, PA
01.2022 - Current
- Styled clientele for their professional and special occasion needs while building relationships that led The Anne Taylor Loft Willow Grove in becoming #1 in the district for sales and Mastercard memberships
- Keyholder; opening and closing store/registers and completing bank deposits
- Ensured customers received quality customer service, reducing the likelihood of negative customer reviews by 80%
- Oversaw the managing, recruiting, coaching and performance monitoring of sales representatives
- Helping resolve employee issues and disputes
- #3 in “Head of Sales” for the company
Supervisor of Operations
Banana Republic
Montgomeryville
01.2017 - 01.2021
- Drove a team to achieve company initiatives and achieve a high level of productivity
- Proficient in the use of Outlook, Word, Excel, Power point and Access data bases
- Managing workflow, training new hires, creating and managing team schedules
- Reporting to HR and senior management
Education
Leadership Arts
Grace Christian University
11.2024
Skills
- Key Client Relationship Management
- Regional Sales Coordination
- Persuasive Sales Communication
- Sales Operations Management
- Performance Metric Analysis
- Strategic Client Growth
Timeline
Sales Manager
The Anne Taylor Loft
01.2022 - Current
Supervisor of Operations
Banana Republic
01.2017 - 01.2021
Leadership Arts
Grace Christian University
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