Sylas Martin

At this job I'm responsible for multiple different things. Some of those are quality control of all products going out, scheduling, training new hires, anywhere from 1-3 at a time, driving the trailer from point A to point B, and resolving any issue with customers that may come up.

• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Trained and guided team members to maintain high productivity and performance metrics.
• Supervised operations staff and kept employees compliant with company policies and procedures.

At this job I will hookup and unhook trailers. I also load trash debris securely into trailers and take it safely to the dump. I drive to many different locations everyday and drive all over the state of Georgia. At the end of each job we will sweep, magnet roll, and pickup any small debris to ensure the site looks better than it was before.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Here I would work as a line cook throughout dinner service, then make sure everything was closed the proper way and everyone was doing what they are supposed to do when they are supposed to do it. I was in charge of scheduling, training new hires, running end of night reports, and closing at the end of every night.

• Optimized scheduling practices based on business trends by analyzing patterns in order to accommodate rushes while keeping labor costs low.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Enhanced closing procedures by streamlining processes and implementing time-saving strategies.