Summary
Overview
Work History
Education
Skills
Timeline
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Syleena L. Jones

Memphis

Summary

Results-driven Senior Recruiter with over 4 years of experience leading full-cycle recruitment across corporate, technical, and executive-level roles. Proven ability to build strategic partnerships with hiring leaders, develop data-driven sourcing strategies, and deliver high-impact talent solutions that align with business goals. Skilled in ATS/CRM systems, candidate experience optimization, and DEI-focused hiring practices. Adept at managing high-volume pipelines, mentoring junior recruiters, and driving continuous improvement in recruiting operations. Recognized for reducing time-to-fill, improving quality of hire, and strengthening employer brand in competitive markets.

Overview

18
18
years of professional experience

Work History

Recruiter

Rentokil-Terminx
08.2021 - Current
  • Supported full-cycle recruitment by managing sourcing workflows, interview coordination, and onboarding readiness.
  • Built strong relationships with internal stakeholders and candidates, enhancing the hiring experience and candidate engagement.
  • Guided HR Business Partners and hiring managers through requisition approval processes, ensuring accuracy, compliance, and audit readiness.
  • Owned requisition intake and triage, aligning recruiter capacity with business priorities to improve hiring velocity.
  • Served as ATS administrator, overseeing system configuration, troubleshooting, and partnering on enhancements and integrations.
  • Developed and maintained dashboards tracking recruiting KPIs (e.g., time-to-fill, pipeline health), delivering actionable insights to TA leadership.
  • Partnered cross-functionally with HR, legal, and IT on background checks, policy updates, and pre-hire documentation workflows.
  • Ensured operational excellence and risk mitigation by maintaining compliance standards and continuously improving recruiting processes.
  • Developed targeted recruitment strategies to attract top talent across various industries.
  • Collaborated with hiring managers to refine job descriptions and identify key competencies.

Senior Sales Executive

Medical Diagnostic Laboratories
08.2019 - 08.2021
  • Develops personalized presentations for professional audiences
  • Utilizes qualitative data to educate the public on various diseases and related testing
  • Oversees the billing process with patients and laboratories
  • Achieves quarterly goals by obtaining new business
  • Participates in market surveys, monitoring the organization's competitive position

Store manager

Pandora Venture, LLC
11.2017 - 08.2019
  • Led a well-rounded team in achieving key performance indicators
  • Coached district and regional partners
  • Recruited, trained and developed personnel
  • Developed salary ranges for personnel
  • Conducted salary audits to determine compensation and resolve equity issues
  • Developed a performance management system
  • Implemented best practices for continuous growth and development
  • Increased profitability by 6%
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management
  • Monitored and handled employee claims involving performance-based and harassment incidents
  • Processed employee claims involving performance issues, harassment and other policy violations

General Manager / Associate Manager of Talent / Associate, Manager of Product

Banana Republic
02.2011 - 11.2017
  • Recruited, hired and trained personnel
  • Managed multiple teams comprised of 30 employees
  • Created and maintained store budget to include personnel and product
  • Planned budget projects that directly impacted profit
  • Developed salary ranges for tier level employees to ensure equity
  • Performed audits for accountability
  • On-boarded personnel with information on benefits packages, legal compliance, and direct & in-direct compensation

Co-Manager

Ann Taylor, Inc
04.2007 - 02.2011
  • Recruited, hired and developed employees
  • Developed and maintained compensation policy standards
  • Developed and prepared various reports indicating performance
  • Conducted performance appraisals on employees
  • Determined tiered salary ranges
  • Monitored store budget

Education

Tennessee State University
Nashville, TN
05.2007

Skills

  • Full-Cycle Recruiting (Corporate, Sales and Field)
  • Applicant Tracking Systems (ATS) (eg, Workday, Greenhouse, iCIMS, Paradox,Taleo)
  • Data visualization tools (eg, Power BI, Tableau – for KPI dashboards)
  • Process improvement & optimization
  • Requisition management & triage
  • Effective verbal and written communication
  • Workforce Planning & Talent Forecasting

Timeline

Recruiter

Rentokil-Terminx
08.2021 - Current

Senior Sales Executive

Medical Diagnostic Laboratories
08.2019 - 08.2021

Store manager

Pandora Venture, LLC
11.2017 - 08.2019

General Manager / Associate Manager of Talent / Associate, Manager of Product

Banana Republic
02.2011 - 11.2017

Co-Manager

Ann Taylor, Inc
04.2007 - 02.2011

Tennessee State University

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