Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Silabrie Paolella

Phoenix,AZ

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Head Bartender

Twisted Totem
Phoenix , AZ
09.2024 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Cosmetic Beauty Advisor

Target
Phoenix, AZ
08.2017 - 01.2021
  • Utilized expert product knowledge to assist customers in making informed purchasing decisions.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
  • Identified potential upsell opportunities by monitoring customer needs closely as they browsed available products.

Sales Lead Keyholder

Fascinations
Scottsdale, Arizona
09.2019 - 05.2020
  • Opened inventory boxes and restocked shelves.
  • Opened and closed store multiple days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Completed store opening and closing procedures.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Consistently exceeded individual sales goals while contributing to the overall success of the team.

Retail Sales Associate

HomeGoods
  • Delivered exceptional customer service by assisting shoppers with product selection and home décor solutions.
  • Maintained visually appealing merchandise displays, and ensured the sales floor was well-organized.
  • Operated the POS system efficiently for transactions, returns, and exchanges.
  • Handled inventory restocking and received shipments with attention to detail.
  • Supported team goals by promoting sales, loyalty programs, and seasonal promotions.

Retail Cashier

Target
Phoenix, Arizona
08.2017 - 01.2020
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Assisted customers by answering questions and fulfilling requests.
  • Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.

Education

Certification - Cosmetology

Avalon
Phoenix, AZ

Certification - Anatomy

Maricopa Community Colleges, Gateway Community College
Phoenix, AZ
2019

Diploma -

Intelli
Phoenix, AZ
2019

Skills

  • Team management
  • Store operations
  • Strong leadership
  • Customer service
  • Store maintenance
  • Staff training
  • Bank deposits
  • Honest and dependable
  • Payment processing
  • Building customer loyalty
  • Makeup application
  • Creative makeup application
  • Client consultations
  • Clear communication
  • Age-appropriate makeup
  • Product knowledge

Certification

  • Certified Cosmetologist
  • Certified Makeup Artist

Timeline

Head Bartender

Twisted Totem
09.2024 - Current

Sales Lead Keyholder

Fascinations
09.2019 - 05.2020

Cosmetic Beauty Advisor

Target
08.2017 - 01.2021

Retail Cashier

Target
08.2017 - 01.2020

Retail Sales Associate

HomeGoods

Certification - Cosmetology

Avalon

Certification - Anatomy

Maricopa Community Colleges, Gateway Community College

Diploma -

Intelli

Similar Profiles

CREATE PROFILE