Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Sylveria Banks

Largo,FL

Summary

Dynamic and reliable professional with experience at Walmart, excelling in customer service and problem-solving. Proven ability to communicate effectively and collaborate within teams. Skilled in Microsoft 365 and adept at managing time efficiently. Committed to fostering positive environments and promoting personal growth in youth programs.

Overview

6
years of professional experience
1
year of post-secondary education

Work History

Boley Centers

Student Intern
06.2019 - 07.2019

Job overview

  • Company Overview: Summer Youth Program
  • Learn overall employment skills: activities, field trips, college tours, volunteer opportunities, career exploration, resume building, teamwork activities, guest speakers
  • Summer Youth Program

Athenian Academy Aftercare

Group Leader
08.2020 - 07.2022

Job overview

  • Follows proper procedures for After Care and Summer Camp.
  • Assists students with homework.
  • Resolve conflict with children.
  • Tutor and assist students with homework.
  • Supervise interns.
  • Communicate with guardians.
  • Assisted in developing a comprehensive curriculum for the youth program, promoting social skills and personal growth.
  • Established a safe and inclusive

Walmart

Customer Service / Team associate
09.2023 - Current

Job overview

  • Customer Service - Positive interaction and problem resolution.
  • Communication - Clear verbal and written skills.
  • Problem-Solving - Handling issues effectively.
  • Attention to Detail - Accuracy in transactions and stocking.
  • Cash Handling - Operating registers and managing cash.
  • Teamwork - Collaborating with colleagues.
  • Time Management - Efficiently managing tasks.
  • Multitasking - Handling multiple duties simultaneously.
  • Product Knowledge - Understanding store offerings.
  • Adaptability - Adjusting to changes and varied tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

Palm Beach Atlantic University
West Palm Beach, FL

No Degree from Exploratory
05.2022 - 05.2023

University Overview

  • PBA Lead - $2,000 yearly Scholarship for joining campus leadership group.
  • Palm Beach Atlantic - $14,000 yearly scholarship for GPA

Clearwater Highschool
Clearwater, FL

High School Diploma
05-2022

University Overview

Extracurricular Activities:

  • Civil Rights Freedom Ambassadors (2021-2022)

Professional Development:

  • CAICC (Career Academy for International Culture and Commerce)
  • AICE Cambridge Program (Advanced International Certificate of Education)

Skills

  • Customer service
  • Willingness to learn
  • Computer skills
  • Microsoft 365
  • Clear communication
  • Complex Problem-solving
  • Critical thinking
  • De-escalation techniques
  • Assertiveness
  • Teamwork and collaboration
  • Time management
  • Reliability

Work Type

Part TimeFull Time

Work Location

Remote

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home optionPaid time offPaid sick leave4-day work week
Availability
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Timeline

Customer Service / Team associate
Walmart
09.2023 - Current
Palm Beach Atlantic University
No Degree from Exploratory
05.2022 - 05.2023
Group Leader
Athenian Academy Aftercare
08.2020 - 07.2022
Student Intern
Boley Centers
06.2019 - 07.2019
Clearwater Highschool
High School Diploma

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