Hi, I’m
SYLVESTER DARE
Indianapolis
Summary
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
17
years of professional experience
Work History
GXO Logistic Inc ,Apple SuperHub
Supervisor,Quality
01.2023 - Current
Job overview
- Monitored production activities for conformance with established standards.
- Performed root cause analysis of non-conforming products and identified corrective actions.
- Documented inspection results, maintained records, and reported on data trends.
- Coordinated closely with cross-functional teams to ensure timely delivery of goods.
- Provided technical support to other departments during problem solving initiatives.
- Championed a culture of continuous improvement by fostering open communication channels between employees at all levels within the organization.
- Implemented Six Sigma methodologies throughout various departments, resulting in improved operational efficiencies and reduced process variability.
- Enhanced employee engagement in quality initiatives by recognizing individual contributions and promoting a culture of accountability.
GXO logistic Inc, Apple SuperHub
Quality Lead
08.2021 - 12.2022
Job overview
- Conducted routine and specialized analyses for in-process materials and finished goods.
- Verified quality and graded finished products with visual inspections.
- Enhanced operational efficiency by maintaining clean and organized workspaces
- Contributed ideas for enhancing work processes
- Build and maintain strong professional relationships with staff, customers, and vendors.
- Approached work problems with initiative and sound judgment, providing effective solutions
- Maintained accuracy of work and audit documentation
- Achieved a 95% success rate in delivering high-quality finished products.
- Verified quality control results through regular data and process audits.
- Developed quality policies, procedures, and work instructions tailored to the specific needs of the organization.
- Collaborated with cross-functional teams to address root causes of quality issues, resulting in improved processes and products.
- Led a team of quality inspectors to ensure consistent adherence to industry standards and company policies.
Geodis Logistics
Senior Associate, Systems and Quality Assurance
01.2021 - 07.2021
Job overview
- Facilitated prompt resolution of QC investigations pertaining to deviations, test failures, or acceptance criteria issues
- Applied regulatory compliance knowledge and quality expertise to drive process improvements.
- Ensured compliance with internal inspection readiness programs
- Facilitated timely decision-making by implementing risk-based approaches for emergency change controls
- Designed and managed employee systems access
- Authored detailed technical reports and documentation, including deviation reports and testing protocols.
- Verified product quality and assessed finished items through visual inspections
- Conducted routine data and process audits to verify quality control results
- Trained and supported new team members, maintaining culture of collaboration.
Geodis Logistics
Associate, Systems and Quality Assurance
01.2020 - 01.2021
Job overview
- Developed, conducted, and evaluated application audits and testing processes.
- Verified quality control results through routine data and process audits
- Performed routine and detailed assessments on incoming ingredients and finished goods.
- Coordinated testing by serving as a link between quality control, vendors, and contractors
- Received and inspected component materials for enhanced production operations.
- Conducted visual inspections to ensure product quality
- Interpreted test results to recommend changes adhering to established specifications and control limits
- Ensured timely delivery of high-quality products by closely monitoring all stages of the production process.
Firstbank of Nigeria Ltd
Area Head,Audit and Compliance
01.2018 - 12.2019
Job overview
- Ensured compliance with local laws and regulations in all area locations.
- Analyzed financial data to identify areas needing improvement.
- Maximized regional staff productivity by recruiting, training, coaching and mentoring.
- Designed and implemented innovative strategies for enhancing the growth of designated areas.
- Revamped business development plans for growth and enhanced revenue generation efforts.
- Generated and evaluated reports on a daily, weekly, monthly, and quarterly basis.
- Standardized quality assurance methods, bolstered performance criteria.
First Bank of Nigeria Ltd
Business Manager
01.2015 - 12.2018
Job overview
- Prepared records and reports on-schedule, supporting management decision-making
- Maintained strict compliance with state and federal regulations for business operations
- Identified trends and implemented improvements in targeted deficient areas.
- Managed personnel activities, scheduled strategically and controlled customer experience
- Implemented new and enhanced procedures to address underperforming areas and systematic weakness
- Created well-organized employee schedules to meet business demands
- Collaborated with vendors to resolve delivery and production issues, ensuring consistent quality of products.
- Managed 500 High Network Customers.
- Boosted the branch's profitability by 10% through effective strategic planning and implementation.
First Bank of Nigeria Ltd
Branch Operations Manager
09.2009 - 12.2014
Job overview
- Ensured compliance with banking regulations and policies.
- Maintained precise documentation of all financial transactions.
- Organized workflow to enhance efficiency and productivity.
- Enhanced customer experience through implementation of new operational procedures.
- Performed regular evaluations of current operational procedures to pinpoint areas for cost reduction and efficiency enhancement.
- Collaborated with IT department to resolve technical issues in banking systems
- Served as a valuable resource, offering effective strategies when dealing with challenging clients or complex scenarios.
- Streamlined operational efficiencies through collaboration with sales team, resulting in peak product placement.
Guardian Newspapers Ltd
Senior Accounts Supervisor,Audit
05.2008 - 08.2009
Job overview
- Developed and managed new client projects aligned with growth objectives.
- Monitored client industries for changes and trends affecting client activities.
- Prepared annual forecasts and made necessary adjustments for assigned accounts throughout the year
- Communicated effectively with clients, vendors, and internal teammates through both in-person and remote interactions on a daily basis.
- Achieved account profit and loss goals, resulting in sustained overall profitability
- Assisted staff in performing complex tasks.
Education
University of Texas At AustinAustin, TX
Post Graduate Diploma from CyberSecurity
05.2023
University of Austin At Texas
Post Graduate Diploma from Data Science and Business Analytics
12.2022
SimpliLearn
Business Analytics and Excel - SimpliLearn
Introduction to Data Analytics - SimpliLearn from ONline Course
03.2022
Fountain University
BS from Accounting
09.2018
Ladoke Akintola University of Technology
MBA from Financial Management
03.2013
Kaduna State Polytechnic
Associate Degree from Accounting and Finance
09-2006
Skills
- Quality Process Audits
- Quality and Process Improvement
- Relationship Management
- Python and Power BI
- Problem-Solving Skills
- Excellent Communication Skill
- Strategic Planning
- Data Analytics
- Process Improvement
- Goal-Oriented
- Process Monitoring and Improvement
- Critical Thinking
- Relationship building and management
- Operations management
- Staff management
- Team development
Affiliations
- Professional Member - American Society of Quality, Milwaukee, Wisconsin Associate Member- Chartered Institute of Economist of Nigeria, Lagos,
- Associate Member - Chartered Institute of Bankers of Nigeria, Lagos.
- Graduate Member. - Nigeria Institute of Management, Lagos , Lagos,
Timeline
Supervisor,Quality
GXO Logistic Inc ,Apple SuperHub
01.2023 - Current
Quality Lead
GXO logistic Inc, Apple SuperHub
08.2021 - 12.2022
Senior Associate, Systems and Quality Assurance
Geodis Logistics
01.2021 - 07.2021
Associate, Systems and Quality Assurance
Geodis Logistics
01.2020 - 01.2021
Area Head,Audit and Compliance
Firstbank of Nigeria Ltd
01.2018 - 12.2019
Business Manager
First Bank of Nigeria Ltd
01.2015 - 12.2018
Branch Operations Manager
First Bank of Nigeria Ltd
09.2009 - 12.2014
Senior Accounts Supervisor,Audit
Guardian Newspapers Ltd
05.2008 - 08.2009
University of Austin At Texas
Post Graduate Diploma from Data Science and Business Analytics
SimpliLearn
Business Analytics and Excel - SimpliLearn
Introduction to Data Analytics - SimpliLearn from ONline Course
Fountain University
BS from Accounting
Ladoke Akintola University of Technology
MBA from Financial Management
Kaduna State Polytechnic
Associate Degree from Accounting and Finance
University of Texas At Austin
Post Graduate Diploma from CyberSecurity
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