Sylvester Little
Southfield,Michigan
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
Work History
Team Manager
Ford Motor Company
01.2013 - 06.2021
- Led employee relations through effective communication, coaching, training and development.
- Evaluated employee performance on [Timeframe] basis and coached and trained [Number] team members, increasing quality of work and employee motivation.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
- Facilitated [Timeframe] meetings to communicate team performance goals and results.
- Met with clients to maintain communication to enhance teams' execution on new products.
Plant Engineering Supervisor
Ford Motor Company
02.2003 - 01.2013
- Organized and managed maintenance staff to fulfill [Timeframe] requirements via scheduling and delegation.
- Complied with applicable mechanical and electrical regulatory standards for [Type] plant operation.
- Audited and trained maintenance personnel to verify presence of necessary skills and competencies.
- Created standardized set-ups for staff workstations and tools to streamline opening and closing operations.
- Drafted preventive maintenance schedules around avoiding service disruptions and equipment breakdowns.
- Served as point of contact during plant emergencies, overseeing disaster recovery and expediting restoration efforts.
- Reduced product rollout time by [Number]% through effective multitasking on design, engineering and manufacturing.
Dieset Supervisor
Ford Motor Company
12.2001 - 02.2003
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Identified individual employee's unique work styles and adapted management methods.
Production Supervisor
Ford Motor Company
03.2000 - 12.2001
- Trained and mentored [Number] new personnel hired to fulfill various roles.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Monitored day-to-day activities of [Type] company and employees, noting areas needing improvement and implementing plans for rectification.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in [Result].
- Appropriately allocated resourced, budgets, inventories, training support and team building materials to increase overall productivity.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies achieve [Result].
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring by [Number]% and saving company $[Amount] in training fees.
Education
No Degree - Business Administration And Management
William Tyndale College
Farmington, MISkills
- Managing Production Teams
- Scheduling and Coordinating
- Employee Coaching and Motivation
- Performance Tracking and Evaluations
- Organizational Systems
- Lean Kaizen
- Lean Six Sigma
- Fiscal Management
- Individual Trainings
- Process Improvement Initiatives
- Job Assignments
- Labor Negotiations
Timeline
Team Manager
Ford Motor Company
01.2013 - 06.2021
Plant Engineering Supervisor
Ford Motor Company
02.2003 - 01.2013
Dieset Supervisor
Ford Motor Company
12.2001 - 02.2003
Production Supervisor
Ford Motor Company
03.2000 - 12.2001
No Degree - Business Administration And Management
William Tyndale College
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