Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Sylvester Veasey

Davenport,IA

Summary

Proven professional with a track record of enhancing customer satisfaction at Dollar General through exceptional cash handling and customer service skills. Demonstrates reliability and empathy, significantly improving store efficiency and fostering customer loyalty. Excels in fast-paced environments, showcasing superior organizational abilities and professionalism.

Overview

19
19
years of professional experience

Work History

Cashier

Dollar General
04.2019 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Set up new sales displays each week with fresh merchandise.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Child Caregiver

Illinois Action For Children
08.2010 - 09.2015
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Enhanced children's social skills by organizing group activities and promoting teamwork.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.

VC Prep

Soldier Field Stadium
05.2008 - 07.2009

• Responsible for preparing and distributing merchandise to vendors in order for them to sell. Also keeping up proper maintenance and communication with my team to insure everything runs smoothly.

Junior Apprentice

Russell Remodeling & Construction
04.2022 - 05.2006
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Checked job information at each press to verify that correct ink was delivered.

Cashier/Stocker

Payless Shoe Source
01.2001 - 01.2002
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.

Education

Associate Degree In Science - Engineering

Olive Harvey College
Chicago, IL
06.2000

High School Diploma - Mathematics

George M. Henry Corliss
Chicago, IL
06.1998

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Professionalism and Courtesy
  • Basic Math Competence
  • Product restocking
  • Payment Processing
  • Merchandise Restocking
  • Sales expertise
  • Retail Merchandising

Timeline

Junior Apprentice

Russell Remodeling & Construction
04.2022 - 05.2006

Cashier

Dollar General
04.2019 - 06.2020

Child Caregiver

Illinois Action For Children
08.2010 - 09.2015

VC Prep

Soldier Field Stadium
05.2008 - 07.2009

Cashier/Stocker

Payless Shoe Source
01.2001 - 01.2002

Associate Degree In Science - Engineering

Olive Harvey College

High School Diploma - Mathematics

George M. Henry Corliss
Sylvester Veasey