Sylvia Abuissa
Woodland Park,NJ
Summary
Empathetic professional with hands-on experience providing quality psychological services. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients.
Overview
9
9
years of professional experience
Work History
Intern
High Focus Centers
05.2024 - Current
- Prepared reports to summarize clients' mental health status and treatment progress.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Encouraged patients to discuss experiences in group and individual settings.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
- Managed patients with substance dependence and co-occurring disorders.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
General Manager
Falafel Hut
11.2017 - Current
- Analyzed market trends and competitor activities to create competitive advantages.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Trained and guided team members to maintain high productivity and performance metrics.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Family Nanny
Local Families
10.2015 - 09.2017
- Organized different types of activities to enhance physical and intellectual development.
- Assisted with light housekeeping duties as well as running errands.
- Enhanced children''s cognitive development by implementing educational and stimulating activities.
- Assisted children with homework assignments and special projects across different subjects.
- Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Developed bilingual abilities in Arabic through immersive conversation and activities.
Education
Master of Education - Clinical Mental Health Counseling
William Paterson University of New Jersey
Wayne, NJ05.2025
Bachelor of Arts - Psychology
Pennsylvania State University
Center Valley, PA05.2021
High School Diploma -
Passaic Valley Regional High School
Little Falls, NJ06.2016
Skills
- Deadline-oriented
- Organizational Development
- Problem Resolution
- Interpersonal Skills
- Teamwork and Collaboration
- Customer Relations
- Customer Service
- Leadership and team building
- Critical Thinking
- Creative Thinking
- Multicultural Understanding
- Adaptability and flexibility
Accomplishments
- President of Chi Sigma Iota Counseling Academic and Professional Honor Society International (CSI)
Languages
Arabic
Native or Bilingual
Timeline
Intern
High Focus Centers
05.2024 - Current
General Manager
Falafel Hut
11.2017 - Current
Family Nanny
Local Families
10.2015 - 09.2017
Master of Education - Clinical Mental Health Counseling
William Paterson University of New Jersey
Bachelor of Arts - Psychology
Pennsylvania State University
High School Diploma -
Passaic Valley Regional High School
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