Sylvia Agyeiwaa
Webster,MA
Summary
Solutions-oriented Mental Health Counselor successful at managing multiple priorities while maintaining strong work ethic and exhibiting positive attitude. Offering 2-year background implementing effective treatment plans and providing exceptional care for children, adolescents and adults suffering from mental and emotional health illnesses. Expertise in crisis intervention and treatment analysis and planning. Collaborative and team-oriented professional quickly establishes trust and rapport with patients. Certified in CPR/First Aid
Overview
4
4
years of professional experience
Work History
Executive Assistant Intern
Eliot Community Human Services
Framingham, MA
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
- Answered high volume of phone calls and email inquiries.
- Handled incoming and outgoing mail, email and faxes.
- Took notes and dictation at meetings.
Mental Health Counselor
Open Sky Community Services
Webster, United States
02.2020 - Current
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Documented psychiatric services and responses to treatment in patient case files.
- Consulted with and trained highly skilled mental health and medical staff.
- Led counseling group to discuss topics such as eating disorders and relationship issues.
- Kept abreast of new and developing information in mental health field by attending professional conferences and workshops.
- Provided therapeutic activities to children in in-patient hospital setting to support emotional expression and build connection.
- Monitored conditionally released, mentally ill individuals found not guilty in criminal court cases.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Wellness Coordinator
Chelsea Community Schools
Chelsea, MA
12.2015 - 06.2017
- Developed wellness programs targeted on specific groups and areas of wellness.
- Collected and tracked information about participation and outcomes of individual programs.
- Maximized program enrollment through effective outreach events, cold calling strategies, membership incentives and referrals programs.
- Managed health fair activities to expose customers to health and wellness businesses.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Bachelor of Science - Communications
Fitchburg State University
Fitchburg, MA05.2022
Skills
- Clinical Documentation
- Mood Disorders
- Care Plan Development
- Remote Office Availability
- Individual and Group Counseling
- Time Management
- Team Leadership
- HIPAA Requirements
- Mental Health Support
- Meeting Logistics
- Executive Schedule Management
- Microsoft PowerPoint
- Researching Topics
- Visitor Greeting
- Collecting Data
Languages
Twi
Native or Bilingual
Timeline
Mental Health Counselor
Open Sky Community Services
02.2020 - Current
Wellness Coordinator
Chelsea Community Schools
12.2015 - 06.2017
Executive Assistant Intern
Eliot Community Human Services
Bachelor of Science - Communications
Fitchburg State University