Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
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SYLVIA AMATI

Hampton,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. My background in th US Navy fortified my expertise in safety procedures and perfomance management to achieve high results.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Manager

B-K-M
Norfolk, VA
07.2024 - 10.2024
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Ensured proper merchandising of stock to appeal to customers' last minute grabs at check out
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Created new strategies for improving customer service standards within the store.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Responded to customer questions regarding products, prices and availability.
  • Managed a team of five employees, ensuring high productivity and quality standards were met.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Maintenance Supervisor

US Navy
Norfolk, VA
06.2011 - 07.2024
  • Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
  • Ensured that safety regulations were followed by subordinates while performing maintenance tasks.
  • Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
  • Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
  • Maintained records of repairs and parts inventory usage to optimize future planning efforts.

Maintenance Person

US Navy
Norfolk, VA
02.2006 - 06.2011
  • Performed preventive maintenance on air conditioning systems, refrigeration plants, air compressors, and systems.
  • Changed air conditioning filters, cleaned vents to improve indoor air quality, and help the HVAC system perform properly.
  • Cleaned condenser fan blades, lubricated motors, and other associated equipment in the refrigeration system.
  • Diagnosed mechanical issues and provided effective solutions.
  • Calibrated gauges and switches to keep them within required parameters. Maintained compliance with internal and regulatory safety standards. Followed correct procedures for handling, transporting, and disposing of new and recycled materials.
  • Followed correct procedures for handling, transporting and disposing of new and recycled materials.

Education

MBA - Human Resources Management

ECPI University
Virginia Beach, VA
09-2025

Skills

  • Performance management
  • Policy and procedure adherence
  • Safety procedures
  • Troubleshooting strength
  • Power tool proficiency
  • Reliable and punctual
  • Maintenance and repair

Affiliations

Spend time at repair shops to learn the ropes of the trade, I enjoy gardening, sewing, cooking, poetry and music.

Took some time off after miliitary service to travel and volunteer overseas

Accomplishments

  • 4 Navy Achievement Medals, Blue Jacket of the quarter.

Certification

  • Gauge Calibration Certification, US Navy

Languages

English
Professional
Swahili
Full Professional
Kisii
Native/ Bilingual

References

References available upon request.

Timeline

Manager

B-K-M
07.2024 - 10.2024

Maintenance Supervisor

US Navy
06.2011 - 07.2024

Maintenance Person

US Navy
02.2006 - 06.2011

MBA - Human Resources Management

ECPI University
SYLVIA AMATI