Sylvia Apodaca
Wildomar,CA
Summary
Seeking long term employment with room for growth. Hardworking, team player, with positive upbeat attitude.
Overview
25
25
years of professional experience
Work History
Cashier Supervisor
Casey's General Market
Sunnyvale , TX
10.2023 - 08.2024
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Verified customer age requirement for alcohol or tobacco purchases.
- Reconciled registers to prepare daily bank deposits.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Warehouse Worker
Fruit of the Earth
Grand Prairie , TX
01.2022 - 01.2023
- Identified discrepancies between physical count and computer data.
- Followed established guidelines for picking orders accurately.
- Staged and sorted multiple types of products for loading.
- Used pallet jacks to move items to and from warehouse locations.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Assembly Line Worker
Avancez (G. M.)
Arlington , TX
03.2021 - 10.2022
- Monitored assembly line operations and identified any issues or problems that arose.
- Provided assistance in other departments when needed.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Communicated effectively with co-workers about production progress throughout shift hours.
- Inspected finished products for quality assurance purposes.
- Inspected and tested final products to verify conformance to established tolerances.
- Provided assistance in producing wiring components or assemblies.
Manager
Denny's Restaurants Franchise Association
Dallas, TX
02.2020 - 02.2021
- Coached, mentored and trained team members in order to improve their job performance.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
Banquet Server / Bartender
People Ready Staffing
Temecula, California
02.2017 - 10.2019
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Served beverages and appetizers to guests in an efficient manner.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Verified food tray contents and transported each from kitchen to banquet hall.
- Participated in ongoing training to enhance job skills and knowledge.
Bartender / Server
Citrus City Grill
Corona, CA
02.2018 - 02.2019
- Performed opening and closing duties including restocking supplies.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Provided drink suggestions to customers based on their preferences.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender/ Server
Don Joses Restaurant
Lake Elsinore , CA
01.2000 - 01.2017
- Performed opening and closing duties including restocking supplies.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
On-Call Banquet Server/ Bartender
Summerly Linx Golf
, CA
02.2013 - 03.2016
- Assisted in setting up banquet tables, chairs, and linens for events.
- Supervised the set-up of buffets, ensuring quality presentation of all dishes.
- Collaborated closely with catering managers on upcoming events and their needs.
- Trained new employees on proper sanitation practices, customer service etiquette.
- Organized banquet staff to ensure efficient service of guests.
- Supervised food preparation, delivery, and quality to ensure satisfaction.
- Trained new banquet staff on service standards, procedures, and company policies.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Bartender Shift Manager
Teakwoods Bar
Wildomar, California
02.2012 - 02.2013
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Planned special events such as promotions, happy hours, and live music nights to increase sales revenue.
- Utilized point-of-sale systems to process payments accurately and efficiently.
- Coordinated with suppliers on product deliveries, pricing issues, discounts and promotional offers.
- Resolved conflicts between employees in an efficient manner in order to maintain smooth operations at the bar.
Education
Ysleta High School
El Paso, TXNational Bartending School
Riverside, CASkills
- Customer age verification
- Inventory management
- Point of sale systems
- Quality control
- Staff training
- Effective communication
- Performance evaluation
- Team collaboration
- Problem solving
- Workforce organization
- Cashier training
- Bank deposit preparation
- Complaint resolution
- Policy enforcement
- Cash register maintenance
- POS system proficiency
- Customer complaint handling
- Store operations
- Workplace safety
- Cross-training staff
- Safety procedures
- Attention to detail
- Loss prevention strategies
- Documentation and reporting
- Cash handling and management
- Punctual and reliable
- Issue resolution
- Store opening and closing procedures
Reference
Mathew Freeman
(951) 422-4846
Gabriel Beltran
(575) 639-4542
Fayda Carter
faydacarter@gmail.com
Timeline
Cashier Supervisor
Casey's General Market
10.2023 - 08.2024
Warehouse Worker
Fruit of the Earth
01.2022 - 01.2023
Assembly Line Worker
Avancez (G. M.)
03.2021 - 10.2022
Manager
Denny's Restaurants Franchise Association
02.2020 - 02.2021
Bartender / Server
Citrus City Grill
02.2018 - 02.2019
Banquet Server / Bartender
People Ready Staffing
02.2017 - 10.2019
On-Call Banquet Server/ Bartender
Summerly Linx Golf
02.2013 - 03.2016
Bartender Shift Manager
Teakwoods Bar
02.2012 - 02.2013
Bartender/ Server
Don Joses Restaurant
01.2000 - 01.2017
Ysleta High School
National Bartending School