Sylvia Arocho
Kyle,TX
Summary
Highly experienced and self-motivated professional with a proven track record of consistently delivering superior customer service satisfaction. Excels in managing multiple tasks effectively in fast-paced environments, showcasing exceptional organizational skills. Known for swiftly and effectively resolving issues, ensuring smooth operations, and maintaining high levels of customer satisfaction.
Overview
2
2
years of professional experience
Work History
Office Manager
Doral Academy
06.2024 - 10.2024
- Oversaw school lobby operations, maintaining safety standards for students and staff.
- Managed sensitive data with utmost discretion, ensuring protection of company information.
- Ensured high-quality customer support when handling inquiries from parents and vendors.
- Performed frequent office supply assessments to maintain adequate stock levels.
- Ensured open channels of communication to resolve issues quickly.
- Assisted in data entry tasks, aiding department heads in reaching their objectives.
- Oversaw vendor partnerships, securing cost-effective
HR Assistant Manager
Pure Beauty Farms
06.2023 - 03.2024
- Supervised recruitment processes across five states.
- Handled E-Verify, payroll systems and essential office management tasks efficiently.
- Facilitated benefits open enrollment coordination activities.
- Maintained and organized HR documents to uphold privacy standards.
- Inspired team with a defined vision, boosting performance in key HR areas.
- Preserved integrity and confidentiality of HR files and records.
- Provided high level of administrative assistance to HR Manager.
- Worked with HR director on addressing employee performance or conduct concerns.
Assistant Project Manager
Nivar Group
06.2022 - 04.2023
- Monitored progress and maintained documentation for projects.
- Supported the creation of yearly budgets, tracking expenditures to meet fiscal objectives.
- Established lasting vendor partnerships, optimizing service costs through negotiation..
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Resolved client issues promptly, ensuring high customer satisfaction throughout the engagement.
- Recruited and oversaw personnel to achieve performance and quality targets
- Managed approximately 30 calls emails and fax on a dail
Education
High School Diploma -
Homestead Senior High School
Homestead, FL06.2012
Skills
- Spanish Speaking
- Microsoft Word/Excel
- Contracts/Permits
- Scheduling
- Collection
- Customer Service
- Organizational Skills
- Excellent multi-tasking ability
- Mail Handling
- Software's - Quickbooks, Frontline , Ascender
- Payroll and budgeting
- Employee Supervision
Contact
Kyle, TX 78640
Timeline
Office Manager
Doral Academy
06.2024 - 10.2024
HR Assistant Manager
Pure Beauty Farms
06.2023 - 03.2024
Assistant Project Manager
Nivar Group
06.2022 - 04.2023
High School Diploma -
Homestead Senior High School
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