Sylvia Bautista
Houston,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
18
18
years of professional experience
Work History
Service Administrator
Liebherr USA
07.2021 - 01.2025
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Participated in cross-training initiatives to expand knowledge of general accounting principles that enhanced overall understanding of company financial operations.
- Trained new employees on company procedures and software systems, contributing to their rapid integration into the team.
- Administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Collected, arranged, and input information into database system for invoicing purposes.
- Conducted periodic audits of service records for accuracy and completeness, ensuring compliance with company standards.
Executive Administrative Assistant/ Office Manager
American Textile Export
01.2014 - 05.2020
- Supported executives with project coordination, data analysis, and administrative assistance.
- Handled telephone, email, and postal mail inquires, personally handling basic questions and compiling lists for management review.
- Met deadlines and managed priorities in changing environment with minimal oversight.
- Performed word processing and created spreadsheets for data analysis.
- Set up new office procedures to increase productivity and improve workflow.
- Screened incoming calls and visitors to avoid unnecessary work interruptions.
- Opened, sorted and distributed incoming mail and electronic correspondence.
- Managed efficient filing systems by quickly storing and retrieving business records.
- Worked efficiently to processes AP and AR transactions and maintain records accuracy.
- Updated the general ledger with new entries, closely checking the accuracy of each transaction to minimize errors.
- Finished all tasks and job duties, adhering to deadlines to avoid delays.
- Addressed concerns quickly to avoid lasting issues.
- Completed all necessary documentation to prevent time-sensitive shipments from being delayed.
- Reported project plans, progress, and results.
Administrative Assistant
Tribble Ross & Wagner
01.2012 - 05.2013
- Scheduled meetings and assisted in making travel arrangements.
- Answered incoming calls and directed messages to the correct party.
- Greeted visitors and escorted them to their destinations.
- Gained valuable skills by learning how to create spreadsheets and use pivot tables.
- Documented expenses to keep financial records current.
- Organized, File, Fax, Scan, Email Daily
- Manage office inventory
- Open/Close Client Files
Administrative Assistant/Office Manager
Goode Company
03.2007 - 10.2008
- Coordinated phone systems
- Organized files
- Generated various reports and documents daily
- Oversaw and controlled Accounts Payable/Receivable.
- Organized and presented new hire orientations.
- Manage office inventory
- Maintain employee personnel records, ensuring company is in compliance w/ necessary human resource policies and procedures.
- Data Entry, File, Fax, Copy, Email Daily
- Setting Interviews/Appointments
Education
High School Diploma -
Cesar Chavez High School
Houston, TX05.2004
Skills
- Administrative support
- Logistics coordination
- Process improvement
- Executive support
- Project management
- Strategic planning
- Oversee operations
- Account management
Timeline
Service Administrator
Liebherr USA
07.2021 - 01.2025
Executive Administrative Assistant/ Office Manager
American Textile Export
01.2014 - 05.2020
Administrative Assistant
Tribble Ross & Wagner
01.2012 - 05.2013
Administrative Assistant/Office Manager
Goode Company
03.2007 - 10.2008
High School Diploma -
Cesar Chavez High School
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