Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Sylvia Black

Crestview

Summary

Detail-oriented administrative professional with extensive experience in personnel management, records administration, and office coordination. Proven ability to manage high-volume workloads, maintain accurate documentation, and support leadership in fast-paced environments. Skilled in scheduling, data systems, compliance tracking, and customer service. Seeking to leverage expertise in program coordination, integrated prevention, military work life balance, protocol, and communication to help military members and dependents in the armed services.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Experience

United States Air Force
Eglin AFB
08.2006 - 08.2026
Section Chief of Training 96th Security Forces Squadron, Eglin AFB, Florida (May 2025 to February 2026)

• Coordinated training operations for 477 personnel, ensuring compliance with organizational policies and deadlines

• Scheduled and tracked over 1,000 annual training events, maintaining accurate records and completion reports

• Maintained databases and performance metrics to support leadership decision-making

• Supervised staff and streamlined processes to improve workflow efficiency and accountability

Superintendent Commander’s Support Staff, Eglin AFB, Florida (April 2023 – October 2024)

• Managed administrative support for 417 personnel across multiple departments, overseeing 66 programs

• Processed personnel actions including evaluations, awards, promotions, and leave requests with high accuracy

• Maintained official records and ensured compliance with policies, procedures, and regulatory requirements

• Utilized systems such as Military Personnel Data System, virtual Military Personnel Flight, LeaveWeb, myFSS, and Government Travel Card systems

• Provided direct administrative support to leadership, including correspondence, tracking actions, and policy guidance

Flight Chief, Eglin AFB, Florida (March 2021 – July 2021)
  • Directed daily operations and coordinated activities across multiple teams supporting over 70,000 personnel.
  • Managed schedules, monitored incident reporting, and ensured timely communication between leadership and operational units.
  • Supervised personnel, delegated tasks, and ensured completion of assignments in fast-paced environments. Reviewed reports, maintained documentation, and ensured accuracy and compliance with organizational standards.
Student/Military Training Instructor/Military Training Instructor Trainer/Standards and Evaluations, 737th Training Group, JBSA Lackland, TX (May 2017 – March 2021)
  • Developed and delivered training programs for over 400 individuals annually, ensuring successful onboarding and skill development.
  • Created lesson plans, conducted evaluations, and tracked performance data to ensure compliance with organizational standards.
  • Coordinated large-scale events, including over 100 ceremonies annually with significant attendance, requiring detailed scheduling, communication, and logistical planning.
  • Provided guidance, mentorship, and performance feedback to support individual and team success.
Installation Patrolman/BDOC Controller/NCOIC Mobility Supply/Security Forces Evaluator, 6th Security Forces Squadron, MacDill AFB, Florida (December 2012 – June 2016)
  • Developed and administered evaluations, exercises, and certification programs to ensure personnel readiness for duty positions.
  • Implemented and managed the unit self-inspection program across 23 functional areas, tracking corrective actions and compliance.
  • Coordinated and managed deployments for over 400 Security Forces personnel, including accountability for $2.6 million in equipment and logistics.
  • Oversaw deployment processing, documentation, and coordination with Installation Personnel Readiness and Major Command stakeholders.
  • Operated the Base Defense Operations Center, maintaining incident records and directing security operations.
  • Managed National Crime Information Center and Florida Crime Information Center systems while monitoring surveillance systems protecting over $1 billion in resources.
  • Completed incident reporting and managed detainee processing and security.

• Maintained accountability for equipment and resources valued over $1 million

• Conducted inventories, tracked usage, and ensured compliance with accountability procedures

• Identified shortages and coordinated procurement or replacement actions

• Maintained accurate documentation for all assets and transactions

Response Force Leader/NCOIC Vehicle Operations, 8th Security Forces Squadron, Kunsan AB, South Korea (November 2011 – November 2012)
  • Maintained a fleet of 34 vehicles and coordinated dispatch operations for 146 War Readiness Material vehicles.
  • Installed, troubleshot, and repaired emergency response equipment including radios, sirens, and light systems.
  • Conducted operator training and maintenance programs while ensuring mission readiness.
  • Provided 24-hour emergency response for vehicle accidents, incidents, and breakdowns supporting over 275 personnel.

Installation Entry Controller/Armory CST/Assistant NCOIC Armory, 6th Security Forces Squadron, MacDill AFB, FL (February 2007 – October 2011)

  • Managed maintenance, accountability, and disposal of $140,000 in automated data processing equipment supporting a 423-person squadron.
  • Maintained and inspected government computer systems and coordinated with enterprise support teams to resolve deficiencies.
  • Accounted for and safeguarded over $1.5 million in critical equipment including night vision devices, radar and lidar systems, and use-of-force tools.
  • Conducted daily inventories of more than 900 weapons, 60,000 rounds of ammunition, and 131 radios.
  • Prepared and managed weapons and equipment for deployments and contingency operations.
  • Controlled installation access by verifying credentials and enforcing security protocols.

Education

M.S. Degree - Information Technology

American Military University
Charleston, WV
01-2024

A.A. Degree - Education & Training

Community College of the Air Force
Maxwell, AL
01-2019

B.A. Degree - Information Technology

American Military University
Charleston, WV
01-2019

A.A. Degree - Criminal Justice

Community College of the Air Force
Maxwell, AL
01-2013

Skills

  • Employee training
  • Employee coaching
  • Performance evaluation
  • Team leadership
  • Scheduling & Coordination
  • Records Management
  • Administrative Support
  • Microsoft Office
  • Personnel databases
  • Customer Service
  • Team collaboration
  • Critical thinking
  • Problem resolution
  • Conflict resolution
  • Time management
  • Effective communication

Certification

  • Analyze, Design, Develop, Implement & Evaluate (ADDIE) Certification, JBSA Lackland AFB, TX (2019
  • AETC Master Instructor Certification, Community College of the Air Force, Maxwell, AL (2020)

Accomplishments

  • Received numerous awards for outstanding military and humanitarian

Timeline

Experience

United States Air Force
08.2006 - 08.2026

M.S. Degree - Information Technology

American Military University

A.A. Degree - Education & Training

Community College of the Air Force

B.A. Degree - Information Technology

American Military University

A.A. Degree - Criminal Justice

Community College of the Air Force
Sylvia Black