Sylvia Bolar
Orlando
Summary
Energetic, enthusiastic & analytical Insurance professional proficient in information gathering, report preparation and litigation consulting services. In-depth knowledge of insurance coverage forms, procedures and Insurance Law per state. Organized and exceptional with time management production based skills in any environment who is seeking the opportunity to impact a strong organization with desire for advancement. Results-oriented in claims investigation and coverage review, with over 10 years of experience in collaborating with Carrier and Defense Counsel, analyzing and reviewing case files to provide litigation consulting to various clients. Extremely proficient in meeting processing deadlines imposed by declaratory judgements.
Overview
14
14
years of professional experience
Work History
Commercial Claims Consultant
Sedgwick Claims Management Services Inc.
Orlando
08.2017 - Current
- Hire and manage field team including independent adjusters, Cause & Origin expert, forensic engineer and accountants, building consultant, equipment, machinery and salvage experts. Facilitate claims investigation, gather reports for review, analyzation and provide coverage consulting to Carrier and Underwriting clients
- Manage and maintain adequate claim reserves, prepare and recommend expense budgets, facilitate book of business and vendor management.
- Hire and manage Coverage and Defense Counsel. Collaborate with Counsel to ensure filing of timely responses, prepare and submit settlement authority, attend mediation, deposition & preparation, Appraiser & Umpire selection, and settlement processing.
- Draft legal documents including but not limited to settlement, full and partial denials, Proof of loss, appraisal response, reservation of rights, various forms of Policyholder's releases.
- Roundtable and lead meetings with management, Counsel and Clients to discuss and confirm litigation strategy.
- Research Loss run history, Underwriting applications, and other documents and databases to cross reference and analyze data during claims investigation.
- Prepared detailed reports summarizing investigative activities, results and provide coverage and payment recommendations to reportable Carrier contacts.
- Trained and mentored trainee and apprentice staff. Collaborate with team lead to identify skills, problem areas, and opportunities for staff development and improvement.
Independent Property Claims Adjuster
State Farm
Winer Haven
02.2016 - 07.2017
- Detailed coverage, liability and reasons for denial of claims to policyholders, attorneys and third-party providers.
- Analyze and process auto bodily injury settlement demands with 3rd Party Claimant Counsel.
- Prepare claim documents and ensure required language included per state.
- Processing of claim payments, and/or denials.
Logistics Engineer
Target Corporation
Houston
06.2012 - 02.2016
- Managed payroll to meet fiscal goals,maintained favorable metrics according to store/district/company goals
- Managed facilities and maintenance of the entire store, ensured seasonal sets and products were completed on time according to company goals
- Contributed to maximum customer satisfaction and sales goals through quality in-stocks.
- Conducted routine audits for safety, process management and productivity efficiency
- Oversaw 2,000 employees through payroll allocation, performance evaluations, scheduling and training.
- Consistently met company and department objectives within budget and time constraints.
- Developed strong rapport through effective client needs assessment and commitment to the Target Brand.
Education
Bachelor of Science - Political Science, Economics
Louisiana State University
Baton Rouge, LA05.2012
Insurance Carrier Certifications USAA State Farm Auto/Property Louisiana Citizens NICTA Course Completions Field Safety Course Identity Theft/Fraud Insurance Fraud Basics Investigating -
Active FL Adjusters License
License #W314664
FloridaSkills
- Strong Verbal & Written Communication
- Claims Assessment & Processing
- Policy & Coverage Analysis
- Settlement & Litigation Negotiation
- Collaborative or Independent Workflow
- Legal Compliance
- Insurance Fraud Investigation
- Report Preparation
- Deadline and Results-Oriented
- Risk & Underwriting Assessment
- Recorded Statements
- Investigation Management
- Microsoft Office Proficient
- Organization, Diary and Time Management Proficient
Timeline
Commercial Claims Consultant
Sedgwick Claims Management Services Inc.
08.2017 - Current
Independent Property Claims Adjuster
State Farm
02.2016 - 07.2017
Logistics Engineer
Target Corporation
06.2012 - 02.2016
Bachelor of Science - Political Science, Economics
Louisiana State University
Insurance Carrier Certifications USAA State Farm Auto/Property Louisiana Citizens NICTA Course Completions Field Safety Course Identity Theft/Fraud Insurance Fraud Basics Investigating -
Active FL Adjusters License
License #W314664