Summary
Overview
Work History
Education
Skills
Education and Training
Languages
Timeline
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SYLVIA CALDERON

San Jose,CA

Summary

Dedicated Administratant/Receptionist with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

12
12
years of professional experience

Work History

Concierge

Oakmont Of San Jose
San Jose , CA
03.2023 - 02.2025
  • Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
  • Directed incoming calls and messages to appropriate staff or residents.
  • Handled mail and package deliveries, keeping items secure.
  • Maintained guest privacy and building reputation by keeping information confidential.

Receptionist /Administrative Assistant

Yoh at Kaiser STE
San Jose, CA
09.2022 - 01.2023
  • Scheduled and confirmed appointments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Greeted customers, answered general questions and directed to appropriate locations.

Living Caregiver

IHSS Public Authority
San Jose, CA
07.2013 - 09.2022
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Improved patient outlook and daily living through compassionate care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.

Customer Service Associate

Allstate Insurance Co
San Jose, CA
11.2021 - 03.2022
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
  • Directed incoming calls and messages to appropriate staff or residents.
  • Handled mail and package deliveries, keeping items secure.
  • Maintained guest privacy and building reputation by keeping information confidential.

Security Officer

Allied Universal Security Services
San Jose, CA
05.2021 - 08.2021
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Documented security-related situations and submitted in-depth reports to superiors.

Education

Associate of Arts - Business info systems

Evergreen Valley College
San Jose, CA
01.1992

Skills

  • Computer Skills Microsoft Office , Process, and Epic program
  • Customer Service Providing knowledgeable also take things a step further to exceed - rather then just meet - expectation

Education and Training

other

Languages

3,3

Timeline

Concierge

Oakmont Of San Jose
03.2023 - 02.2025

Receptionist /Administrative Assistant

Yoh at Kaiser STE
09.2022 - 01.2023

Customer Service Associate

Allstate Insurance Co
11.2021 - 03.2022

Security Officer

Allied Universal Security Services
05.2021 - 08.2021

Living Caregiver

IHSS Public Authority
07.2013 - 09.2022

Associate of Arts - Business info systems

Evergreen Valley College

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SYLVIA CALDERON