Sylvia Clark
Petersburg,VA
Summary
Friendly cashier with energetic and helpful demeanor. Adept at operating cash registers and assisting customers throughout checkout process. Successful working in fast-paced and crowded retail environments while maintaining professional attitude. Strong math skills and scheduling flexibility. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Front End Cashier
Lowes Home Improvment
01.2024 - 03.2024
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
- Processed refunds and exchanges in accordance with company policy.
- Set up new sales displays each week with fresh merchandise.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Backroom Associate
Gabriel Brothers
02.2023 - 07.2023
- Received incoming merchandise and stored in correct stock locations.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Maintained orderly stockroom for ease of retrieval.
- Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Worked with customers to pack items according to specific desires and requirements.
- Recorded daily activities for inventory control.
Personal Care Assistant
Care Advantage, Inc.
03.2022 - 10.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Provided respite care for families, allowing them the opportunity to recharge while ensuring their loved one received consistent quality care.
- Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
Stocker Associate
Walmart
07.2017 - 04.2021
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Increased efficiency in restocking shelves by promptly unloading delivery trucks upon arrival.
- Supported efficient workflow processes with prompt assistance in receiving shipments, unloading trucks, and processing merchandise.
- Aided in training new associates, contributing to a knowledgeable and cohesive workforce.
- Supported loss prevention efforts by monitoring inventory levels and reporting suspicious activity.
- Conducted accurate price audits to maintain pricing consistency throughout the store.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Optimized product visibility for customers by arranging items according to established layout guidelines.
Training Assistant
Walmart
07.2017 - 04.2021
- Organized training materials inventory, streamlining access to resources for trainers and participants alike.
- Monitored employee progress throughout training programs using various assessment tools; identified areas for improvement and provided additional support as needed.
- Enhanced employee skillsets by developing comprehensive training materials and resources.
- Assisted in the evaluation of training effectiveness through data analysis, leading to continuous improvements in course content.
- Coordinated cross-functional collaboration between departments to identify common skill gaps and develop targeted solutions accordingly.
- Collaborated with subject matter experts to ensure accurate and relevant content creation for specialized courses.
- Developed customized learning plans to address individual performance gaps, elevating overall team productivity levels.
- Contributed to the design of interactive e-learning modules, enhancing accessibility and convenience for remote employees.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Drive-Thru Cashier
Wendy's
02.2017 - 02.2018
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Assisted customers with menu items and accurate order fulfillment.
- Followed food safety and sanitation guidelines at all times.
- Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
- Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Landmark Christian Academy
Pensacola, FL05.2014
Skills
- Quick Learner
- Strong Work Ethic
- Excellent customer service
- Patience and Empathy
- Customer Service
- Team player attitude
- Loss Prevention
- Cash handling expertise
- Shelf Stocking
- Pricing and Markdowns
- Product Recommendations
- Product Knowledge
- Inventory Stocking
- Product Location
- Product restocking
- Shipment Procedures
- Store merchandise stocking
- Product Scanning
- Retail Operations
- Drawer management
- Payment Collection
- Till Counting
- Creative Thinking
- Employee Training
- Relationship Building
- Cash Drawer Balancing
- Inventory Management
- Reliable and Responsible
- Team Leadership
- Cleaning and sanitizing
- Team Collaboration
- Active Listening
- Customer Assistance
- Problem-Solving
- Cash Handling
- Adaptable and Flexible
- Store Promotions
Timeline
Front End Cashier
Lowes Home Improvment
01.2024 - 03.2024
Backroom Associate
Gabriel Brothers
02.2023 - 07.2023
Personal Care Assistant
Care Advantage, Inc.
03.2022 - 10.2022
Stocker Associate
Walmart
07.2017 - 04.2021
Training Assistant
Walmart
07.2017 - 04.2021
Drive-Thru Cashier
Wendy's
02.2017 - 02.2018
High School Diploma -
Landmark Christian Academy
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