Summary
Overview
Work History
Skills
Additional Information
Timeline
Generic

Sylvia Connolly

Spring Valley,NY

Summary

Dedicated Veterinary Technician with a proven track record at VCA Hospitals, excelling in surgical assistance and medication administration. Demonstrates exceptional teamwork and communication skills, enhancing clinic efficiency and patient care. Achieved a significant increase in client satisfaction through compassionate service and expert execution of clinical responsibilities.

Overview

25
25
years of professional experience

Work History

Veterinary Technician

Valleybrook Veterinary Hospital
03.2000

Same as Hohokus veterinary hospital

Veterinary Technician

VCA Hospitals
02.2008 - 09.2024
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Administered medications to animals in treatment and documented changes in condition.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Enhanced client satisfaction by providing compassionate care for pets during their appointments.
  • Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
  • Improved patient care by assisting veterinarians in diagnosing and treating animals.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Restrained animals to protect veterinarians from potential harm.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
  • Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
  • Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Administered vaccinations to variety of animal species.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Obtained patient history from owners and performed physical examinations.
  • Performed dental cleanings using ultrasonic scaler.
  • Collected and prepared specimens for laboratory testing.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
  • Educated pet owners on preventative care, significantly reducing incidence of common diseases.
  • Enhanced clinic reputation through exceptional customer service and care for animals.
  • Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
  • Streamlined patient check-in process, reducing wait times and improving overall clinic flow.
  • Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
  • Provided emergency care for injured animals, significantly reducing recovery time.
  • Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
  • Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
  • Assisted in dental procedures, contributing to overall oral health of patients.
  • Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
  • Facilitated stress-free visits for pets and owners with calm and patient demeanor.
  • Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Skills

  • Intravenous catheterization
  • Medication Administration
  • Surgical Assistance
  • Surgical procedures and support

Additional Information

I’ve traveled abroad to work with animals, including pandas in China, elephants in Thailand and a shelter in Belize. I’ll give anything a shot!

Timeline

Veterinary Technician

VCA Hospitals
02.2008 - 09.2024

Veterinary Technician

Valleybrook Veterinary Hospital
03.2000
Sylvia Connolly