Overview
Work History
Timeline
Generic

Sylvia Couch Hobson

Columbus

Overview

40
40
years of professional experience

Work History

Home Healthcare
Columbus
12.2022 - 01.2024
  • Collaborated with other healthcare professionals to provide comprehensive patient care
  • Collaborated with clients’ families and other healthcare professionals to provide comprehensive care

Medical Assistant, Office Assistant

Columbus Podiatry and Surgery
Columbus
08.2019 - 12.2022
  • Assisted the healthcare provider in providing patient care by retrieving medical records, test results, medical supplies and other items
  • Operated office equipment such as printers, copiers, fax machines and scanners, ensuring smooth operation of office operations
  • Maintained inventory of office supplies and equipment, ensuring that the office was stocked
  • Conducted medical office administrative tasks, such as answering phones and greeting visitors
  • Utilized medical technology and equipment to help with diagnosis and treatment of medical conditions
  • Assisted in daily operations of the medical office, including filing and maintaining patient and office records

Medical Assistant, Medical Office

Ortho Spine Rehab
Dublin
02.2014 - 08.2022
  • Assisted the healthcare provider in providing patient care by retrieving medical records, test results, medical supplies and other items
  • Operated office equipment such as printers, copiers, fax machines and scanners, ensuring smooth operation of office operations
  • Conducted medical office administrative tasks, such as answering phones and greeting visitors
  • Monitored and ordered office supplies, ensuring that the office was always stocked
  • Assisted in daily operations of the medical office, including filing and maintaining patient and office records

Medical Assistant Employee Health

Mount Carmel East Hospital
Columbus
01.2001 - 07.2014
  • Utilized electronic health records to document patient care and maintain accurate medical records
  • Performed minor medical procedures and administered prescribed medications to ensure patient health and comfort
  • Educated patients on medical topics and health maintenance
  • Monitored clients' health and wellbeing, reporting any changes to the appropriate medical personnel

Medical

Mount Carmel Health West
Columbus
01.2003 - 12.2014
  • Utilized medical technology and equipment to diagnose and treat medical conditions
  • Prepared and filed medical paperwork, including insurance forms and medical claims
  • Assisted the healthcare provider in providing patient care by retrieving medical records, test results, medical supplies and other items
  • Developed a comprehensive medical information database to provide timely and accurate answers to medical inquiries
  • Rooming patients
  • Vitals

Department manager

Kohl’s Department store
Columbus
  • Analyzed and evaluated departmental performance, resulting in improvements in overall performance
  • Provided effective leadership and direction to department staff
  • Developed and implemented a comprehensive departmental strategy, resulting in a increase in productivity and efficiency
  • Coordinated and managed interdepartmental projects
  • Developed and maintained relationships with customers and staff
  • Managed conflicts effectively

Department supervisor

Meijers
Gahanna
  • Provided effective leadership and direction to department staff, resulting in a increase in customer satisfaction
  • Identified and escalated complex customer issues to the appropriate department for resolution
  • Identified and reported defective parts or components to supervisor to ensure quality products

Cashier supervisor

Kroger’s
Columbus
  • Demonstrated a strong work ethic, resulting in being promoted to shift supervisor
  • Identified and reported any maintenance and repair needs to maintenance in a timely manner
  • Reported all maintenance needs to the supervisor in a timely manner, resulting in timely repairs and improved safety
  • Reported damaged packages and equipment to supervisor immediately
  • Reported any damages, hazards, or safety concerns to the supervisor for prompt resolution

Clerk

Jolly pirate donut
  • Processed customer orders with accuracy and efficiency, resulting in a increased customer satisfaction score
  • Handled customer inquiries and complaints
  • Developed and delivered employee training materials, resulting in improved job performance

Nursing assistant

Willowbrook Haven Nursing Home
Columbus
  • Performed basic nursing tasks, such as dressing changes and wound care
  • Reported changes in patient condition to nursing staff in a timely manner
  • Supported nursing staff in the assessment and monitoring of patient conditions

United States Air Force
01.1986 - 07.1996
  • Communicated with other air traffic control personnel to coordinate airport operations

CNA

Lutheran Senior center
Columbus
01.1984 - 12.1985
  • Handled patient complaints calmly and professionally, resolving Patient issues in a timely manner
  • Performed basic nursing tasks, such as dressing changes and wound care
  • Reported changes in patient condition to nursing staff in a timely manner
  • Supported nursing staff in providing medical treatments, including wound care

Timeline

Home Healthcare
12.2022 - 01.2024

Medical Assistant, Office Assistant

Columbus Podiatry and Surgery
08.2019 - 12.2022

Medical Assistant, Medical Office

Ortho Spine Rehab
02.2014 - 08.2022

Medical

Mount Carmel Health West
01.2003 - 12.2014

Medical Assistant Employee Health

Mount Carmel East Hospital
01.2001 - 07.2014

United States Air Force
01.1986 - 07.1996

CNA

Lutheran Senior center
01.1984 - 12.1985

Department manager

Kohl’s Department store

Department supervisor

Meijers

Cashier supervisor

Kroger’s

Clerk

Jolly pirate donut

Nursing assistant

Willowbrook Haven Nursing Home

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Sylvia Couch Hobson