Aloha
Sylvia De Bellis
Hospitality Professional
Fort Lauderdale,FL
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
16
16
years of professional experience
Work History
F&B Supervisor
Marriott International
Pompano Beach, Florida
02.2024 - Current
Event Coordinator
Lessing's Hospitality Group
09.2022 - 01.2024
- Coordinated schedules and timelines for events up to 400 guests
- Managed events logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Consulted with customers to determine objectives and requirements for events.
- Reviewed event bills to confirm accuracy and approve payment.
- Coordinated florists, photographers, and musicians for events.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Banquet Manager
The Club At Ibis
10.2020 - 11.2022
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Directed and managed banquet functions 200 person event.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Oversaw timeliness and quality of food delivery at high-volume events.
Event Coordinator/ Assistant General Manager
Delmonico's
03.2014 - 03.2020
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Consulted with customers to determine objectives and requirements for events.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Coordinated florists, photographers, and musicians for events.
- Reviewed event bills to confirm accuracy and approve payment.
- Developed decor, theme and ambiance for events to satisfy client's vision and budget.
- Coordinated with over vendors and event contributors, caterers and transportation services.
- Organized samples and previews of vendor supplies for events and functions.
- Attracted new clients and maintained pre-existing clients through excellent word-of-mouth marketing.
Event Coordinator /Restaurant Manager
Cercle Rouge
09.2008 - 06.2014
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Motivated staff to perform at peak efficiency and quality.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Education
Bachelor of Arts - Film and TV, Film and Television
The National Film, Television And Theater School
Lodz, Poland2004
Bachelor of Arts - Media and Public Communication
Warsaw College of Journalism
Warsaw, Poland2002
Skills
- Highly Organized
- Leadership
- Excellent time management
- Team Leadership and Motivation
- Crisis Management
- Managing Events Start to Finish
- Contract Execution
- Event Preparation
- Client Meetings
- Creativity and Adaptability
Certification
- Manager ServSafe, 2023
- CPR Certified, 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Micros Hotel Management
Toast
Google Suite
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Spanish
Limited Working
Work Preference
Work Type
Full TimeLocation Preference
HybridOn-SiteRemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time off401k matchStock Options / Equity / Profit SharingCareer advancementTimeline
F&B Supervisor
Marriott International
02.2024 - Current
Event Coordinator
Lessing's Hospitality Group
09.2022 - 01.2024
Banquet Manager
The Club At Ibis
10.2020 - 11.2022
Event Coordinator/ Assistant General Manager
Delmonico's
03.2014 - 03.2020
Event Coordinator /Restaurant Manager
Cercle Rouge
09.2008 - 06.2014
Bachelor of Arts - Film and TV, Film and Television
The National Film, Television And Theater School
Bachelor of Arts - Media and Public Communication
Warsaw College of Journalism