Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SYLVIA ESPEJO

DES PLAINES,IL

Summary

Efficient Domestic and Export coordinator eager to leverage knowledge in freight forwarding and logistics. Skilled in tracking shipments, managing customs documentation and working effectively with cross-functional teams. Strong negotiation skills with good understanding of international trade regulations.

Strong in Spanish Market

Overview

25
25
years of professional experience

Work History

Export Logistics Coord. & Documentation Specialist

Hoogwegt U.S. Inc.
08.1998 - 07.2023
  • Tracked orders and notified customers of status or potential delays.
  • Generated documentation and information required for customer shipments.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Monitored inbound and outbound freight operations to establish timely delivery containers.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Negotiated freight rates with third-party vendors to acquire cost-effective contracts, both trucking and Steamship lines.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Built and established relationships with staff and vendors.
  • Analyzed customer wish list, and decide if it was a Country requirement or simply customer's specifics.


Education

Associate of Arts - International Business

Oakton Community College
Des Plaines, IL
05.1996

Skills

  • Client Support/Vendor Relationships
  • Familiarized with Tariff Codes
  • Freight Cost Calculation
  • Logistics Operations/Shipping Documentation
  • Freight Forwarding

Languages

Spanish
Native or Bilingual

Timeline

Export Logistics Coord. & Documentation Specialist

Hoogwegt U.S. Inc.
08.1998 - 07.2023

Associate of Arts - International Business

Oakton Community College
SYLVIA ESPEJO