Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Sylvia Flores

El Paso,TX

Summary

Accomplished Medical Billing Manager with expertise in claims management, compliance assurance, and revenue cycle management. Proven ability to enhance billing processes and train teams to ensure accuracy and efficiency.

Overview

23
23
years of professional experience

Work History

Medical Billing Manager

Texas Tech Health Science Center
El Paso , TX
10.2014 - Current
  • Manage billing operations for medical services at Texas Tech Health Science Center.
  • Oversee claims submissions to insurance providers and government programs.
  • Ensure compliance with healthcare regulations and billing guidelines.
  • Train staff on billing procedures and software usage.
  • Collaborate with clinical teams to resolve billing discrepancies.
  • Implement process improvements to enhance billing efficiency.
  • Develop training programs for new hires and existing staff in order to improve performance and efficiency.
  • Manage and reviewed medical billing staff to ensure accuracy of patient accounts.

Medical Billing Associate

Texas Tech Health Science Center
El Paso , TX
09.2012 - 10.2014
  • Process medical claims using various billing systems efficiently.
  • Review patient accounts for accuracy and completeness regularly.
  • Communicate with insurance companies to resolve billing issues promptly.
  • Maintain updated knowledge of healthcare regulations and policies consistently.

Medicaid Collections

Medical Management Professionals
El Paso , TX
04.2008 - 04.2012
  • Communicated with Texas Medicaid and New Mexico Medicaid to ascertain eligibility and claim status
  • Managed data entry operations and addressed charge discrepancies promptly.
  • Worked correspondence related to HMO and Worker's Comp.

Kitchen Supervisor

Ready One
El Paso , TX
01.2003 - 04.2007
  • Supervised daily kitchen operations to ensure smooth workflow and efficiency.
  • Trained staff on food safety standards and proper kitchen equipment usage.
  • Managed inventory levels and ordered supplies as needed for kitchen needs.
  • Coordinated meal preparation schedules to meet service demands effectively.
  • Ensured cleanliness and organization of kitchen areas in compliance with health regulations.

Education

Certificate of Completion - Medical Office Specialist

Careers Centers of Texas At El Past
El Paso
03-2008

Skills

  • Claims management
  • Compliance assurance
  • Revenue cycle management
  • Medical coding
  • Billing software expertise
  • Healthcare regulations

Education and Training

other

Timeline

Medical Billing Manager

Texas Tech Health Science Center
10.2014 - Current

Medical Billing Associate

Texas Tech Health Science Center
09.2012 - 10.2014

Medicaid Collections

Medical Management Professionals
04.2008 - 04.2012

Kitchen Supervisor

Ready One
01.2003 - 04.2007

Certificate of Completion - Medical Office Specialist

Careers Centers of Texas At El Past
Sylvia Flores