Sylvia Flores
Inglewood,CA
Summary
Resourceful Bakery Manager known for high productivity and efficient task completion. Specialize in inventory management, quality control, and staff training to ensure smooth bakery operations. Excel in leadership, problem-solving, and time management skills, contributing to successful team dynamics and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Bakery Manager
The Pie Hole - Los Angeles
Santa Monica, CA
06.2023 - 01.2024
- Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
- Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
- Performed administrative tasks such as scheduling employee shifts, preparing payrolls and managing customer complaints.
- Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
- Oversaw inventory management, including ordering supplies and managing stock levels to meet production needs.
- Prepared weekly deposit summaries for bank deposits.
Bakery Team Lead
The Pie Hole - Los Angeles
Santa Monica, CA
03.2023 - 06.2023
- Assisted with the preparation of large orders for special events or holidays.
- Ensured health code requirements were followed at all times during production process.
- Supervised staff during shift changes and ensured transition went smoothly.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Handled cash register transactions accurately while providing excellent customer service.
Budtender
Green Cross of Torrance
Torrance, CA
04.2021 - 10.2022
- Greeted customers with a friendly and inviting attitude.
- Advised customers on various products such as effects, flavors, potency levels, and prices.
- Educated customers on responsible consumption practices such as dosage control and safe storage methods.
- Handled large volume of cash with high accuracy and security each day.
- Performed daily opening and closing duties including cleaning tasks as assigned.
Barista Shift Lead
McKenna BMW
Torrance
08.2019 - 03.2021
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
- Ordered supplies when necessary to maintain adequate stock levels.
- Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
Barista
Starbucks
Bell , CA
07.2014 - 11.2017
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Adhered to health department regulations concerning sanitation standards.
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Sales Associate
Angie's Boutique
Inglewood, CA
11.2012 - 07.2014
- Kept informed about new products arriving at the store on a regular basis.
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Organized displays to attract customers and promote sales.
Education
High School Diploma -
Inglewood High School
Inglewood, CASkills
- Expense Tracking
- Waste Reduction
- Inventory Management
- Visual Merchandising
- Employee Scheduling
- Training and coaching
Languages
Spanish
Native/ Bilingual
Timeline
Bakery Manager
The Pie Hole - Los Angeles
06.2023 - 01.2024
Bakery Team Lead
The Pie Hole - Los Angeles
03.2023 - 06.2023
Budtender
Green Cross of Torrance
04.2021 - 10.2022
Barista Shift Lead
McKenna BMW
08.2019 - 03.2021
Barista
Starbucks
07.2014 - 11.2017
Sales Associate
Angie's Boutique
11.2012 - 07.2014
High School Diploma -
Inglewood High School
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