Sylvia fryman
yerkes
Summary
Dependable stocker with over 8 years of experience in retail environments. Known for attention to detail, problem-solving abilities, and effective team collaboration, consistently contributing to a positive customer experience and store efficiency.
Dedicated stocker with strong customer service skills and a proven track record in maintaining a well-organized sales floor and inventory accuracy.
Adaptable professional skilled in efficient shelf stocking and customer engagement. Recognized for strong attention to detail and a proactive approach to problem-solving, contributing to a safe and welcoming shopping environment.
Overview
18
18
years of professional experience
Work History
Stocker
Walmart
10.2017 - Current
- Stocked shelves efficiently, ensuring optimal product placement and visibility.
- Responded promptly to customer inquiries regarding product locations, fostering positive shopping interactions.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Interacted with guests in friendly and knowledgeable way.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Supervised and trained new staff in performing census.
- Trained new staff on stocking procedures and safety protocols to enhance operational efficiency.
Sales Associate
Walmart
09.2008 - 04.2010
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new associates on store policies, procedures, and best practices for customer engagement.
- Assisted in merchandising strategies to enhance product visibility and drive sales growth.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Put up returns.
Education
Associate of Applied Science - Early Childhood Education
Hazard Community And Technical College
Hazard, KY05-2016
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Heavy lifting
- Loading and unloading
- Customer assistance
- Punctual and reliable
- Product restocking
- Merchandise stocking
- Stock rotation
- Cleaning procedures
Timeline
Stocker
Walmart
10.2017 - Current
Sales Associate
Walmart
09.2008 - 04.2010
Associate of Applied Science - Early Childhood Education
Hazard Community And Technical College