Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sylvia fryman

yerkes

Summary

Dependable stocker with over 8 years of experience in retail environments. Known for attention to detail, problem-solving abilities, and effective team collaboration, consistently contributing to a positive customer experience and store efficiency.

Dedicated stocker with strong customer service skills and a proven track record in maintaining a well-organized sales floor and inventory accuracy.

Adaptable professional skilled in efficient shelf stocking and customer engagement. Recognized for strong attention to detail and a proactive approach to problem-solving, contributing to a safe and welcoming shopping environment.

Overview

18
18
years of professional experience

Work History

Stocker

Walmart
10.2017 - Current
  • Stocked shelves efficiently, ensuring optimal product placement and visibility.
  • Responded promptly to customer inquiries regarding product locations, fostering positive shopping interactions.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Interacted with guests in friendly and knowledgeable way.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Supervised and trained new staff in performing census.
  • Trained new staff on stocking procedures and safety protocols to enhance operational efficiency.

Sales Associate

Walmart
09.2008 - 04.2010
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new associates on store policies, procedures, and best practices for customer engagement.
  • Assisted in merchandising strategies to enhance product visibility and drive sales growth.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Put up returns.

Education

Associate of Applied Science - Early Childhood Education

Hazard Community And Technical College
Hazard, KY
05-2016

Skills

  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Customer service
  • Friendly and personable
  • Heavy lifting
  • Loading and unloading
  • Customer assistance
  • Punctual and reliable
  • Product restocking
  • Merchandise stocking
  • Stock rotation
  • Cleaning procedures

Timeline

Stocker

Walmart
10.2017 - Current

Sales Associate

Walmart
09.2008 - 04.2010

Associate of Applied Science - Early Childhood Education

Hazard Community And Technical College
Sylvia fryman