Sylvia Garcia
Rosamond,CA
Summary
My objective is to be in a position within a company, which would allow me to exercise my experience as well as commitment to the customer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assiant Manager
Burger King, resturant group
Lancaster, Palmdale, CA
11.2018 - 05.2021
- Started off as a crew member last year worked my way up to assistant manager less than a year
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
General Merchandiser
Stater Bros
Lancaster, CA
07.2021 - 09.2022
- I am SerSafe certified
- I have a year experience in the food service business.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Kept sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Completed efficient weekly pricing changes for general merchandise categories.
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
- Rotated stock correctly to minimize spoilage and waste.
- Kept work areas neat, clean and free from debris.
- Picked and packed order items.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Interacted with guests in friendly and knowledgeable way.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
Education
Diploma - High School
Rosamond High School
Rosamond, CA06.2018
High school - undefined
Rosamond High School
Skills
- Effective Customer Communication
- Loss Prevention Goals Monitoring
- Safety Policies and Procedures
- Stocking and Replenishing
- Cash Register Operations
- Motivated Team Player
Certification
September 2017 to October 2020
Manager certified
November 2019 to October 2028
CDL
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Languages
American Sign Language
Limited Working
Timeline
General Merchandiser
Stater Bros
07.2021 - 09.2022
Assiant Manager
Burger King, resturant group
11.2018 - 05.2021
Diploma - High School
Rosamond High School
High school - undefined
Rosamond High School
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