Sylvia Goelz
Virginia Beach,VA
Summary
Developed exceptional interpersonal and organizational skills in fast-paced restaurant environment, seeking to transition into new field. Proficient in managing guest relations and coordinating reservations while maintaining welcoming atmosphere. Eager to bring these transferable skills to new professional setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pool Lifeguard
Cavalier Golf And Yacht Club
Virginia Beach, VA
05.2024 - Current
- Collaborated with fellow lifeguards to maintain effective communication and seamless shift transitions.
- Contributed to team success by actively participating in staff meetings and sharing valuable insights from personal experiences on the job.
- Promoted a positive atmosphere among patrons by consistently displaying an approachable demeanor and friendly attitude.
- Provided exceptional customer service, addressing patron concerns and inquiries promptly and professionally.
Restaurant Hostess
Outback Steakhouse
Virginia Beach, VA
08.2024 - 07.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Pool Lifeguard
Ocean Breeze Waterpark
Virginia Beach, VA
05.2023 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
Education
Princess Anne Highschool
Virginia Beach, VASkills
- Customer service
- Strong multitasking
- Active learning
- Conflict resolution
- Dining room management
Certification
- First Aid/CPR Certified
Languages
Spanish
Limited Working
Timeline
Restaurant Hostess
Outback Steakhouse
08.2024 - 07.2025
Pool Lifeguard
Cavalier Golf And Yacht Club
05.2024 - Current
Pool Lifeguard
Ocean Breeze Waterpark
05.2023 - 09.2023
Princess Anne Highschool