Summary
Overview
Work History
Skills
Timeline
Generic

Sylvia Handy

Summary

Energetic, results-driven, professional with more than 5 years of experience in accounting and customer service. Distinguished history of excellent and meticulous bookkeeping. Offering a strong work ethic and determination to complete tasks in a timely manner. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs. Exceptional skill in working with customers, management, and other work professionals.

Overview

9
9
years of professional experience

Work History

Lead Coordinator

Proper Hospitality
07.2022 - Current
  • Greeted guests warmly to create positive first impression of establishment.
  • Maximized efficiency through time management and staff supervision to boost productivity.
  • Recorded product sales into weekly income report.
  • Recommended spa treatments and services, boosting sales and bringing in new clientele.
  • Handle high profile clients while managing day-to-day activities of spa and employees to maximize profits.
  • Maintained solid knowledge of Forbes standards for establishment.
  • Grew repeat client base through effective customer service.

Key Holder

Excuria Salon & Med Spa
03.2021 - 04.2022
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Researched issues to obtain appropriate answers to customer inquiries.

Associate Accountant (Entry-Level)

Roger Beasley Inc.
04.2014 - 10.2022
  • Reconciled month-end totals for timely and accurate reporting of financial information.
  • Prepared journal entries and entered into system using CDK.
  • Assisted with preparation of monthly financial statements.
  • Compiled and analyzed financial information to prepare entries for general ledger accounts.
  • Implemented and maintained internal controls and accounting procedures.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Collected and reported monthly expense variances and explanations.
  • Compiled general ledger entries on short schedule with 100% accuracy.
  • Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
  • Provided journal entries and performed accounting on accrual basis.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.

Skills

  • Coachable
  • Goal-Oriented
  • Customer Service
  • Time management
  • Sales and Upselling
  • Workflow Coordination
  • Client Rapport-Building
  • Correspondence Writing
  • Excellent interpersonal skills
  • Proficient in MS Office / Google Docs
  • Strong written and verbal communication

Timeline

Lead Coordinator

Proper Hospitality
07.2022 - Current

Key Holder

Excuria Salon & Med Spa
03.2021 - 04.2022

Associate Accountant (Entry-Level)

Roger Beasley Inc.
04.2014 - 10.2022

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Sylvia Handy