Roberto Hernandez

Manages the staff and controls the daily activities of the Facilities Department assuring that our rooms, Public Areas and Employee Areas meet the highest standards of cleanliness. Responsible for handling requests and issues in a timely manner. Conduct Performance Evaluations and disciplines staff when needed. Works directly with staffing agencies to ensure proper staffing levels. Select, train, evaluate, lead, motivate, and coach all employees in the Facilities Department to ensure that established cultural and core standards are met. Assures financial, safety, and operational goals of the Hospital are met. Responsible for the LifeSafety compliance for 5 hospitals, and overall PMs of major various equipment, including negotiating contracts with 3rd party vendors. Hires, trains, and coaches’ associates. Documents and issues disciplinary action as needed, up to and including termination. Assigns and distributes work accordingly, setting department goals, objectives and standards.

• Directs all staff in the fulfillment of project assignments, within budget and on schedule.
• Assures that all department staff maintains required training in hazardous materials and safety as established by OSHA guidelines.
• Maintains safe working conditions and practices.
• Trains employees in proper work practices and maintains training on a regular basis.
• Monitors department staff to assure that they are following established life safety protocols and infection control policies and procedures including body mechanics and ergonomics.
• Ensures that department staff effectively participates in all fire safety and disaster preparedness drills in a safe and professional manner.
• Maintains the interior and exterior of all buildings and grounds in all seasons.
• Provides for 24 hour of on call coverage.
• Ensures the performance, condition, and reliability of all plumbing, mechanical and electrical equipment to ensure efficient operation.
• Develops, evaluates, and maintains Preventative Maintenance Programs.
• Develops, implements, and maintains written maintenance policies and procedures.
• Assures that outside services are properly completed and supervised in accordance with contracts.
• Ensures that all contractors comply with and follow the Expectations for Contractors. This includes Interim Life Safety Measures.
• Conducts an annual assessment of facilities to identify needed improvement and repairs.
• Provides fiscal management for department operations to ensure proper utilization of financial resources.
• Prepares and plans department's operating and capital budget, and forecasts needs of the department.
• Schedules required major equipment purchases, remodeling, and special projects as assigned.
• Purchases equipment and supplies as necessary or as may be required by the department.
• Participate in selection of, and manages work of, required consultants.
• Reviews billing from contractor/vendors for accuracy. areas of telephone, HVAC, plumbing, electrical, environmental controls, security systems, etc.
• Coordinates contractor telecommunications support, as directed.
• Works with and coordinates maintenance and repairs of medical equipment with the contracted Biomedical Agency.
• Ensures compliance with the Preventative Maintenance of all medical equipment.
• Inspects & performs minor repairs on medical equipment as needed, i.e. batteries, cables, power cords, minor hardware, etc. This is performed before determining that the repair must be performed by the Biomedical Agency. Once this is determined, contact biomed group and have a repair ticket generated.
• Develops job related knowledge, skills and abilities.
• Becomes thoroughly familiar with maintenance services, office standards, policies and procedures.
• Participates in continuing educational opportunities for personal growth and development.
• Is responsible for the implementation, monitoring and evaluation of performance improvement and CQI activities
• Attends and participates in hospital committees, as appropriate.
• Rotates call with department staff on a regular basis.
• Promotes effective intradepartmental and interdepartmental relationships.
• Directs and participates in the human resource management function for the department by coordinating the selection, promotion, orientation and performance appraisal processes.
• Establishes and maintains standards of performance.

• Overseeing contractors.
• Handling security, cleaning, and catering.
• Providing site support.
• Coordinating routine maintenance and repairs.
• Scheduling renovations.
• Managing waste disposal.
• Budgeting and estimating costs.
• Designing and planning facilities layout.
• Training staff on safety procedures.
• Ensuring compliance with regulations and law
• Degree in facilities management, engineering, or property management.
• Strong interpersonal skills.
• Excellent communication skills.
• Project management experience.
• Good knowledge of regulations and laws.
• Multitasking abilities.
• Computer literacy.
• Good problem-solving skills.
• Be highly organized.
• Good negotiating skills.

Promotes the mission, vision, and values of the organization.

Manages the staff and controls the daily activities of the Housekeeping Department assuring that our rooms, Public Areas and Employee Areas meet the highest standards of cleanliness. Responsible for handling requests and issues in a timely manner. Conducts Performance Evaluations and disciplines staff when needed. Works directly with staffing agencies to ensure proper staffing levels. Select, train, evaluate, lead, motivate, and coach all employees in the Housekeeping Department to ensure that established cultural and core standards are met. Assures financial goals of the Housekeeping department are met. This role has direct contact with patients and as such good communication skills are a necessity.

• Responsible for the overall operation of Housekeeping and Laundry, including outside contractors and/or 3rd party vendors. Hires, trains, and coaches’ associates. Documents and issues disciplinary action as needed, up to and including termination.
• Assigns and distributes work accordingly, setting department goals, objectives and standards. Other responsibilities include public areas, lockers rooms, including back of house offices and hallways.
• Directs all staff in the fulfillment of project assignments, within budget and on schedule.
• Assures that all department staff maintains required training in hazardous materials and safety as established by OSHA guidelines.
• Maintains safe working conditions and practices.
• Trains employees in proper work practices and maintains training on a regular basis.
• Monitors department staff to assure that they are following established safety and infection control policies and procedures including body mechanics and ergonomics.
• Ensures that department staff effectively participates in all fire safety and disaster preparedness drills in a safe and professional manner.
• Maintains the interior and exterior of all buildings and grounds in all seasons.
• Provides for 24 hour coverage.
• Ensures the performance, condition, and reliability of all plumbing, mechanical and electrical equipment to ensure efficient operation.
• Develops, evaluates, and maintains Preventative Maintenance
• Programs.
• Develops, implements, and maintains written maintenance policies and procedures.
• Assures that outside services are properly completed and supervised in accordance with contracts.
• Ensures that all contractors comply with and follow the
• Expectations for Contractors. This includes Interim Life Safety
• Measures.
• Conducts an annual assessment of facilities to identify needed improvement and repairs.
• Provides fiscal management for department operations to ensure proper utilization of financial resources.
• Prepares and plans department's operating and capital budget, and forecasts needs of the department. • Schedules required major equipment purchases, remodeling, and special projects as assigned.
• Purchases equipment and supplies as necessary or as may be required by the department.
• Participate in selection of, and manages work of, required consultants.
• Reviews billing from contractor/vendors for accuracy. areas of telephone, HVAC, plumbing, electrical, environmental controls, security systems, etc.
• Coordinates contractor telecommunications support, as directed.
• Works with and coordinates maintenance and repairs of medical equipment with the contracted Biomedical Agency.
• Ensures compliance with the Preventative Maintenance of all medical equipment.
• Inspects & performs minor repairs on medical equipment as needed, i.e. batteries, cables, power cords, minor hardware, etc.
• This is performed before determining that the repair must be performed by the Biomedical Agency. Once this is determined, contact biomed group and have a repair ticket generated.
• Develops job related knowledge, skills and abilities.
• Becomes thoroughly familiar with maintenance services, office standards, policies and procedures.
• Participates in continuing educational opportunities for personal growth and development.
• Is responsible for the implementation, monitoring and evaluation of performance improvement and CQI activities
• Attends and participates in hospital committees, as appropriate.
• Rotates call with department staff on a regular basis.
• Promotes effective intradepartmental and interdepartmental relationships.
• Directs and participates in the human resource management function for the department by coordinating the selection, promotion, orientation and performance appraisal processes.
• Establishes and maintains standards of performance.

As Director of Building Operation I manage the Hotel Engineering Department, including all related activities including participation in executive committee meetings; hire and maintain an effective work force appropriate for an upscale Hotel'; establish and maintain preventative maintenance programs for all equipment, systems, guestrooms and public areas/ general maintenance; participate in effective safety programs; coordinate and implement capital improvement projects; establish, maintain and manage department budgets and monthly forecasts for the Hotels divisions; Protect Hotel and the Owner from losses, claims, and liabilities. Responsible for all aspects of the Engineering Department to include but not limited to, maintaining the facilities, equipment, furniture, fixtures, systems and landscaping at the highest quality standards. The Director of Building Operation oversee the physical condition of the property, the management of outside contracts and the functions of the engineering department in managing the work flow (repairs, maintenance, mechanical, FF&E, Life Safety Systems), of the preventive and corrective maintenance systems. Responsible for the development, implementation and training schedule of extensive Engineering and Security Departmental Manuals to include but not limited to Policies and Procedures, equipment locations and operations, Guest Request and House Request Program, Life Safety, location of shut-off valves, isolation valves and utilities mains. Provide leadership, mentoring, training, career development and annual evaluations for all Associates within the Division.

Also as director of building Operation I oversee the Housekeeping department , Im responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.