Sylvia Hoeper
Redmond
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
Work History
Office Manager
Rock Tough, Inc
11.2021 - Current
- Streamlined office operations to enhance efficiency and reduce overhead costs.
- Oversaw inventory management, ensuring optimal supply levels for daily operations.
- Developed and maintained office budgets, tracking expenses to ensure financial accuracy.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw shipping and receiving
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Completed bi-weekly payroll for 5 employees.
Office Administrator
Building Solutions
11.2019 - 11.2021
- Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Managed executive travel arrangements, optimizing itineraries for cost-effectiveness and time management.
- Coordinated office maintenance and repairs, ensuring safe and pleasant working environment.
- Monitored front areas so that questions could be promptly addressed.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Oversaw supply inventory management, ensuring availability of essential office materials without overstocking.
Office Manager
Scott's Roofing
02.2017 - 11.2019
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Completed bi-weekly payroll for 17 employees.
- Managed scheduling and coordinated meetings for executive leadership team.
- Facilitated onboarding processes for new employees, improving integration into company culture.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Monitored front areas so that questions could be promptly addressed.
Bookkeeper/Office Administrative Assistant
Pine Mountain Acoustical
01.2000 - 02.2017
- Managed full-cycle accounts payable and receivable processes to ensure timely payments and collections.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Posted daily receipts and payments in accordance with corporate protocols.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Managed payroll for 25+ employees.
Education
High School Diploma -
North Lake
Silver Lake, OR06-1993
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
Rock Tough, Inc
11.2021 - Current
Office Administrator
Building Solutions
11.2019 - 11.2021
Office Manager
Scott's Roofing
02.2017 - 11.2019
Bookkeeper/Office Administrative Assistant
Pine Mountain Acoustical
01.2000 - 02.2017
High School Diploma -
North Lake