Summary
Overview
Work History
Education
Skills
Timeline
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Sylvia Holguin

Peoria,AZ

Summary

Dynamic professional with a proven track record at Lowes, excelling in high-quality baked goods production and customer satisfaction. Skilled in food safety and sanitation, alongside exceptional team collaboration. Achieved notable client satisfaction through creative problem-solving and efficient time management. Demonstrates a unique blend of technical prowess and interpersonal skills, ensuring top-notch service and operational excellence.

Overview

4
4
years of professional experience

Work History

Baker

Lowes
01.2021 - 03.2023
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Operated cash registers and processed payments accurately.

Bartender

VFW
07.2019 - 01.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Education

New Mexico State University
Las Cruces, NM

Skills

  • Team player
  • Customer service
  • Active listener
  • Food safety and sanitation
  • Food safety
  • Cleanliness standards
  • Time management
  • Quality control
  • Scaling recipes
  • Ingredient selection
  • Menu planning
  • Creative problem solving
  • Equipment maintenance

Timeline

Baker

Lowes
01.2021 - 03.2023

Bartender

VFW
07.2019 - 01.2020

New Mexico State University

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Sylvia Holguin