Sylvia J. Nomberto
Glendale,NY
Overview
34
34
years of professional experience
1
1
Certification
Work History
Executive Assistant to the CISO and Administrative Operations
City of New York, Cyber Command
07.2017 - 05.2024
- Company Overview: the country's first municipal-level cybersecurity agency
- Operationalize the administrative functions of NYC Cyber Command, the country's first municipal-level cybersecurity agency
- Liaison to the Mayor's Office and City Hall for scheduling, meeting coordination, and other urgent cybersecurity matters as needed
- Handle and process invoices, statements of work, audits, inspection and receiving reports for various vendors and contracts, and maintain a filing system for complex and confidential cybersecurity initiatives
- Manage the calendars and coordination needs for the executive team in a fast-paced, high-stakes environment
- Develop and implement processes and procedures to support staff expansion, including the interview, selection, and onboarding needs required of a rapidly expanding security operation
- Successfully foster a constructive, agency-wide culture of innovation, collaboration, and cohesion
- The country's first municipal-level cybersecurity agency
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Improved office efficiency by implementing new filing systems and document management processes.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Facilitated training and onboarding for incoming office staff.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
- Improved document management and accessibility with creation of centralized digital repository.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
- Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
- Enhanced executive decision-making with comprehensive research and detailed reporting.
- Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
- Enabled timely project completion by coordinating resources and timelines across multiple departments.
- Streamlined office operations, leading to more organized environment by implementing digital filing systems.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
- Contributed to budget management by tracking expenditures and identifying cost-saving opportunities.
- Streamlined communication between departments, resulting in more effective project coordination and execution.
- Facilitated onboarding of new employees, ensuring smooth transition into company culture and workflow.
- Contributed to development of internal policies and procedures, enhancing organizational effectiveness and compliance.
- Increased office efficiency by developing and implementing inventory management system for office supplies.
- Fostered positive work environment, organizing team-building activities and events.
- Worked with senior management to initiate new projects and assist in various processes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Took notes and dictation at meetings.
- Volunteered to help with special projects of varying degrees of complexity.
- Promoted team productivity by keeping supplies organized and well-stocked.
Senior Administrative Assistant/Office Coordinator
City of New York, Department of Information Technology & Telecommunications
02.2013 - 07.2017
- Assist the incoming CISO in navigating the agency and working with other City agencies
- Prepare presentation materials, coordinate travel arrangements with an increasingly complex schedule
- Manage all foundational documents essential to the City's IT Security procedures and policies
- Coordinate across executive teams to develop materials, scheduling meetings, host productive conference calls, and litigate formal City Hall approval for travel arrangements, maintaining the highest level of confidentiality and discretion
- Perform all personnel functions required to process new employees, facilitate administrative promotion processes and other personnel matters
- Maintain a database documenting consultant timesheets and task orders
- Update and maintain organizational charts and contact lists
- Support projects for the Assistant Commissioner, Senior Director, and Director of Project Management Services by participating in monthly communication liaison meetings and serving as an event planner for agency-wide and team-led events
Administrative Assistant/Research Analyst - Credit Department
American International Group, Inc. (AIG)
07.1990 - 02.2003
- Research all potential corporate clients' credit background through Dunn & Bradstreet
- Review daily insurance proposals for accuracy and maintain an electronic and paper filing system
- Draft and update memos, letters, and legal agreements, maintaining a file system for all correspondence
- Conduct rigorous follow up calls to brokers and underwriters regarding certain account submissions
- Distribute monthly bankruptcy reports and prepare payment vouchers for all approved invoices
- Prepare expense reports, order supplies, and send quarterly invoices to clients
- Manage travel arrangements for executives and maintain confidential files for all staff members, review performance evaluation reports, prepare timesheets for the Credit Department
Education
Business Degree -
Taylor Business Institute
New York, NY06.1990
Skills
- Microsoft Word
- Microsoft Excel
- Outlook
- Power Point
- Remedy
- Adobe Acrobat
- G-Suite
- Administrative responsibilities
- Clerical responsibilities
- Executive Assistant
- Proactive
- Team player
- Project management
- Prioritization
- High-stress environment
- Enthusiasm for helping people
Certificatesofcompletion
- Introduction to Networking (York College)
- Adobe 9.0 and 10 (New Horizons)
- Exceptional Assistant (Fred Pryor Seminars)
- Introduction to Business Management virtual course (Adelphi University)
Certification
OSHA Certified
Languages
Spanish
Native or Bilingual
Timeline
Executive Assistant to the CISO and Administrative Operations
City of New York, Cyber Command
07.2017 - 05.2024
Senior Administrative Assistant/Office Coordinator
City of New York, Department of Information Technology & Telecommunications
02.2013 - 07.2017
Administrative Assistant/Research Analyst - Credit Department
American International Group, Inc. (AIG)
07.1990 - 02.2003
Business Degree -
Taylor Business Institute
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