Sylvia Jones
Milwaukee
Summary
Dedicated Certified Nursing Assistant recognized for exceptional patient care, compassionate communication, and adherence to HIPAA regulations. Committed to enhancing patient well-being through effective support and quick problem-solving.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Iris Home Health Care
Milwaukee
11.2025 - Current
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Delivered companionship and emotional support, fostering enhanced patient well-being.
- Responded quickly to emergency situations involving sudden illness or injury.
- Maintained accurate patient records and updated healthcare team on patient status, facilitating timely communication and care.
- Ensured patient privacy through strict adherence to HIPAA protocols.
- Provided drinking water and nourishment to residents, ensuring hydration and nutrition.
- Performed housekeeping duties, including changing linens and cleaning bathrooms.
Certified Nursing Assistant
Village Of Victory Lakes
Lindenhurst
05.2023 - 09.2025
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Supported patients with daily living activities and personal care, fostering independence and comfort.
- Monitored vital signs and reported changes to nursing staff.
- Observed and reported unusual symptoms and changes to charge nurse.
- Documented patient information accurately in health records system.
- Ensured compliance with safety and infection control protocols.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Acted swiftly in emergency situations involving sudden illness or injury, prioritizing patient safety and well-being.
Certified Nursing Assistant
Iris Home Health Care
Milwaukee
05.2020 - 07.2023
- Provided personal care for clients, including bathing, dressing, and incontinence care, to enhance dignity and comfort.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Supported clients in mobility by assisting with moving in bed, standing, or walking using proper body mechanics, promoting safety and independence.
- Prepared meals and snacks per prescribed diets, ensuring nutritional needs were met for optimal health.
- Maintained cleanliness and organization in client environments to promote health standards.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
Certified Nursing Assistant
HCR ManorCare
Arlington Heights
11.2016 - 07.2022
- Monitored vital signs and reported changes to nursing staff.
- Supported patients with daily living activities and personal hygiene to promote comfort and independence.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Recorded patient information accurately in electronic health records, ensuring up-to-date and accessible medical data.
- Answered patient call lights promptly and responded to requests appropriately.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Offered emotional support to patients and families during difficult times, fostering a compassionate care environment.
- Participated in training new staff on caregiving protocols and procedures.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
Certified Nursing Assistant
Illinois Department of Human Services
Arlington Heights
05.2005 - 02.2017
- Assisted patients with daily living activities and personal care needs.
- Facilitated mobility and physical therapy activities, enhancing patient recovery and independence.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Turned and repositioned residents with proper body mechanics, reducing risk of pressure ulcers.
- Supported non-ambulatory residents in range of motion exercises.
- Communicated effectively with patients, families, and healthcare team members.
- Delivered companionship and emotional support, fostering improved patient morale and quality of life.
- Maintained cleanliness and organization of patient rooms and equipment.
- Ensured compliance with safety and infection control protocols.
- Observed and reported unusual symptoms and changes to charge nurse.
- Responded quickly to emergency situations involving sudden illness or injury.
Education
Certificate of Technical Studies - Certified Nursing Assistant
Harry S. Truman College
Chicago, IL10-1993
High School Diploma -
Evanston Township HighSchool
Evanston, IL06-1990
Skills
- Patient care
- HIPAA compliance
- Multitasking and organization
- Flexibility and adaptability
- Composed under pressure
- Quick problem solver
- Reliable team player
- Compassionate communication
- Patient care
Certification
Certified Nursing Assistant
CBRF Certified
CPR Certified
Timeline
Certified Nursing Assistant
Iris Home Health Care
11.2025 - Current
Certified Nursing Assistant
Village Of Victory Lakes
05.2023 - 09.2025
Certified Nursing Assistant
Iris Home Health Care
05.2020 - 07.2023
Certified Nursing Assistant
HCR ManorCare
11.2016 - 07.2022
Certified Nursing Assistant
Illinois Department of Human Services
05.2005 - 02.2017
Certificate of Technical Studies - Certified Nursing Assistant
Harry S. Truman College
High School Diploma -
Evanston Township HighSchool