Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Sylvia lechuga

S=San Jose,CA

Summary

Dynamic professional with extensive experience at Applied Materials, excelling in logistics coordination and team collaboration. Proven ability to enhance efficiency and customer satisfaction through effective problem-solving and organization. Skilled in warehouse operations and safety procedures, consistently achieving high performance in fast-paced environments. Committed to fostering positive work relationships and delivering exceptional service.

Professional labor worker ready to contribute effectively to team success. Skilled in using hand tools, operating machinery, and adhering to safety protocols. Reliable and adaptable, ensuring tasks are completed efficiently and to high standards. Strong focus on collaborative efforts and achieving tangible results.

Professional with strong skills in customer service and administrative tasks, ready to excel in pivotal role. Known for effective communication, adaptability, and reliability in fast-paced environments. Capable of managing front desk operations, coordinating with team members, and delivering results that enhance guest experiences. Proven ability to handle multitasking, problem-solving, and maintaining welcoming atmosphere.

Overview

16
16
years of professional experience
1
1
Certification

Work History

General Laborer

Elmwood Correctional Facility
02.2023 - 01.2024
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.

Lead Warehouse Associate

Applied Materials
07.2018 - 03.2022
  • Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.
  • Achieved high levels of customer satisfaction through timely fulfillment of orders while maintaining strict quality control measures throughout the entire supply chain process.
  • Increased overall efficiency by identifying areas of improvement within processes and recommending appropriate changes or technological upgrades.
  • Optimized warehouse organization by implementing efficient storage solutions and space-utilization techniques.
  • Maintained a clean and organized work environment, adhering to 5S principles for optimal workplace conditions.
  • Ensured safety compliance by enforcing strict adherence to warehouse policies, procedures, and regulations.
  • Managed vendor relationships to negotiate favorable contracts for goods deliveries while maintaining excellent service standards from suppliers.
  • Reduced turnaround time for customer orders through effective prioritization and delegating tasks to team members.

Front Desk Agent

Double Tree Hotel By Hilton
06.2012 - 09.2017
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
  • Contributed to team success by consistently meeting or exceeding performance targets for guest satisfaction ratings and occupancy rates.
  • Coordinated group bookings successfully, handling all logistics from reservation confirmation to departure arrangements.

Front Desk Agent

Hampton Inn and Suites
02.2008 - 01.2011
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.

Education

High School Diploma -

Milpitas Adult Ed
Milpitas, CA
02-2022

Skills

  • Heavy lifting
  • Problem-solving
  • Time management
  • Attention to detail
  • Team collaboration
  • Safety procedures
  • Organization
  • Shipping and receiving
  • Order picking
  • Loading and unloading
  • Warehouse safety
  • Pallet jack operation
  • Customer service
  • Supervisory experience
  • Warehouse operations
  • Conflict resolution
  • Logistics coordination
  • Cash handling
  • Hospitality services
  • Oral and written communications
  • Guest accommodations
  • Front desk management
  • Microsoft office
  • Front office support
  • Housekeeping
  • Administrative support
  • Room assignments
  • File management
  • Registration processing

Accomplishments

  • Collaborated with team of 20 in the development of warehouse shipping and recieving.
  • Developed revenue streams for the hotel by informing guests of the establishment's array of services including the spa, salon, upscale restaurants and the casino.
  • Supervised team of 20 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved lead position in 6 months through effectively helping with daily task.

Certification

  • CPDW - Certified Professional in Distribution and Warehousing
  • Management Training -
  • On Q

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

General Laborer

Elmwood Correctional Facility
02.2023 - 01.2024

Lead Warehouse Associate

Applied Materials
07.2018 - 03.2022

Front Desk Agent

Double Tree Hotel By Hilton
06.2012 - 09.2017

Front Desk Agent

Hampton Inn and Suites
02.2008 - 01.2011

High School Diploma -

Milpitas Adult Ed

Similar Profiles

CREATE PROFILE
Sylvia lechuga