Sylvia Long
Groton,CT
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Cashier/Customer Service
Fresh Foods, Montville Center
Montville, CT
05.2024 - Current
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Collaborated with the store management team to resolve pricing discrepancies or product returns
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
- Trained new employees on operating cash registers effectively
- Performed opening/closing duties including counting money in the register before/after shifts
- Self-motivated, with a strong sense of personal responsibility.
Owner
Global Journeys by Sylvia, LLC
10.2023 - Current
- Assist customers in selecting suitable travel packages according to their individual needs and preferences
- Organize complex itineraries for clients based on their budget, time constraints and preferred activities
- Process payments from customers using various methods such as credit cards or cash payments
- Developed marketing plans to promote the services of the company to potential clients
- Maintain records of customer bookings and transactions in computer databases
- Advise customers about necessary documents such as passports, visas, insurance policies needed for international travel
- Provide comprehensive information on travel destinations, including attractions, accommodation and transportation options
- Answer inquiries from potential travelers regarding trip planning processes and procedures.
Caregiver/Personal Assistant, Senior Helpers
Murrells Inlet
, SC
10.2021 - 04.2024
- Assists individuals with daily tasks and activities so that patients can live more independent lives
- Provided personal care assistance to elderly and disabled individuals, ensuring their comfort and well- being
- Assisted with activities of daily living such as bathing, dressing, grooming, and toileting
- Assisted with mobility by using transfer techniques such as lifting, transferring from bed to wheelchair, etc
- Prepared nutritious meals based on dietary restrictions and preferences of clients
- Managed household tasks including light housekeeping duties such as cleaning, laundry, and organizing
- Communicated effectively with healthcare professionals regarding the client's condition and any changes observed
- Supported emotional well-being by offering empathy, understanding, and a compassionate presence to clients experiencing distress or loneliness
- Collaborated with family members to ensure continuity of care for the client's specific needs and preferences were met consistently
Hostess
VALENTINO'S RESTAURANT
Surfside Beach, SC
05.2019 - 03.2024
- Welcome guests in a warm and friendly manner
- Seat guests and manage the seating chart
- Monitors restaurant activity to determine seating and dining flow
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner
- Train new hires.
Owner
Sylvia's
Murrells Inlet, SC
02.2019 - 09.2021
- Of company
- Responsible for getting clients in residential, commercial and short term rentals
- Cleaner responsibilities include:
- Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
- Performing and documenting routine inspection and maintenance activities
- Carry out heavy cleaning tasks and special projects.
School Bus Driver
Savino Transportation
Scotland, Connecticut
09.2016 - 11.2018
- In charge of providing safe transport for school children based on a schedule and route
- My duties included helping students board the bus, learning which students take their route and planning around traffic during trips.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Admininstrative Assistant
AJI Design Inc
Greenacres, FL
03.2012 - 08.2016
- Overseeing clerical tasks, such as sorting and sending mail
- Keeping an inventory of office supplies and ordering new materials as needed
- Maintaining files
- Answered phone calls
- Helped photographers plan, set up, and complete photo session
- Ensuring the office runs smoothly
Education
Business
June 1981
Skills
- Food service
- Administrative Experience
- Multi-line phone systems
- Front desk
- Bussing
- School bus driving
- Basic math
- Restaurant experience
- Microsoft Office
- Organizational skills
- Phone etiquette
- Windows
- Hospitality
- Microsoft Word
- Retail sales
- Communication skills
- Data entry
- Computer skills
- Microsoft Excel
- Bookkeeping
- Cash handling
- Cash register
- Host/hostess experience
- Customer service
- Leadership
- Cash Handling
- Communication Skills
- Sales
- Bus Driving
- Cashiering
- Guest relations
- Hospitality management
- POS
- Senior Care
- Guest Services
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursPersonal development programsHealthcare benefitsPaid sick leavePaid time offTimeline
Cashier/Customer Service - Fresh Foods, Montville Center
05.2024 - Current
Owner - Global Journeys by Sylvia, LLC
10.2023 - Current
Caregiver/Personal Assistant, Senior Helpers - Murrells Inlet
10.2021 - 04.2024
Hostess - VALENTINO'S RESTAURANT
05.2019 - 03.2024
Owner - Sylvia's
02.2019 - 09.2021
School Bus Driver - Savino Transportation
09.2016 - 11.2018
Admininstrative Assistant - AJI Design Inc
03.2012 - 08.2016
Bloomfield High School - , Business
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