Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sylvia Luque

Mission

Summary

Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results.

Overview

34
34
years of professional experience

Work History

Business Owner

La Cruda Mariscos
04.2021 - 12.2023
  • Managed daily operations, ensuring efficient workflow and customer satisfaction.
  • Implemented inventory management system to streamline product tracking and ordering.
  • Developed and implemented effective marketing strategies to increase brand visibility and customer engagement.
  • Trained and mentored new staff, fostering a collaborative team environment.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.

Business Owner

Mariscos La Chivis
05.2015 - 07.2019
  • Fostered relationships with local suppliers, ensuring high-quality ingredient sourcing and competitive pricing.
  • Conducted regular performance evaluations, providing feedback to staff for continuous improvement in operations.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Mentored and developed staff members, fostering an environment that promoted professional growth within the team.

Regional Sales Manager

Xerox
01.2000 - 09.2010
  • Led cross-functional teams to develop and implement technology sales strategies.
  • Analyzed market trends to identify new business opportunities and enhance sales initiatives.
  • Established strong relationships with key clients, driving customer satisfaction and loyalty.
  • Monitored sales metrics to evaluate team performance and adjust strategies accordingly.
  • Continuously refined product knowledge by participating in ongoing training programs and staying current on industry developments, ensuring the ability to effectively address complex customer inquiries.
  • Built a strong referral network through exceptional service delivery and fostering long-lasting relationships with satisfied clients.

Regional Sales Manager

Hagger's Apparel
01.1990 - 09.1999
  • Led regional sales team to exceed quarterly targets through strategic planning and execution.
  • Developed and implemented effective training programs to enhance sales skills and product knowledge among staff.
  • Analyzed market trends to identify growth opportunities, driving revenue enhancement initiatives across multiple territories.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Facilitated workshops to enhance employee skills and knowledge retention.

Education

High School Diploma -

McAllen High School
McAllen, TX
05.2023

Skills

  • Team collaboration and leadership
  • Business development
  • Customer service
  • Driven and determined
  • Issue resolution
  • Strategic Decision-making
  • Quality assurance
  • Adapting to new technologies
  • Friendly, positive attitude
  • Multitasking
  • Computer skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Business Owner

La Cruda Mariscos
04.2021 - 12.2023

Business Owner

Mariscos La Chivis
05.2015 - 07.2019

Regional Sales Manager

Xerox
01.2000 - 09.2010

Regional Sales Manager

Hagger's Apparel
01.1990 - 09.1999

High School Diploma -

McAllen High School

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