Summary
Overview
Work History
Education
Skills
Websites
Additional Leadership Roles
Accomplishments
Timeline
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Sylvia McBurnett

Acworth,GA

Summary

Experienced leader with a strong background in team guidance, project management, and strategic objective achievement. Excels in developing efficient processes, maintaining high standards, and aligning efforts with organizational goals. Known for a collaborative approach and unwavering commitment to excellence.

Overview

2025
2025
years of professional experience

Work History

Project Manager II – Marketing, Digital Solutions

TK Elevator
2 2023 - Current
  • Spearhead end-to-end project plans, from infancy to implementation to closeout, for 30+ Marketing and Digital Solutions projects budgeted between $5k and $1M, including new product launches, company apps, and various campaigns in the US and Canada.
  • Manage and deliver multiple large-scale digital marketing projects generating $10M+ closed revenue in 2023/2024.
  • Build and lead project teams, manage task assignments, minimize scope creep, and change orders, and drive necessary resource alignments across a $14B organization.
  • Supervise project risks, budgets, and scope, and develop necessary mitigation strategies to ensure timely, successful execution.
  • Partner with and liaise between business/process owners, on and offshore developers, engineers, PLM, data scientists, and other various subject matter experts to formulate efficient project plans with creative solutions.
  • Experienced in a variety of project methodologies and tools.
  • Planned, designed, and scheduled phases for large projects.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Analyzed project performance data to identify areas of improvement.

Purchasing Supervisor/Manager

TK Elevator
10.2021 - 02.2023
  • Collaborated with executives to develop department functions, SOPs, and processes.
  • Presented business cases for the Purchasing department's needs, managing resource expenditures.
  • Implemented data collection tools to monitor error ratios and business impacts.
  • Managed coordination of multiple work streams for special projects.
  • Developed employee skills through delegated special projects.
  • Integrated newly acquired branches with acquisition teams.
  • Collected and reported on employee and department KPI/SLA metrics.
  • Identified development needs and managed staff relationships for mutual success.
  • Made strategic decisions on department purpose and function.
  • Maintained external stakeholder focus while overseeing subordinate implementation.
  • Oversaw employee performance and managed a team of 11 indirect and direct report employees.
  • Improved procurement efficiency by streamlining the purchasing process and implementing cost-saving measures.
  • Monitored supplier performance metrics regularly to identify areas of improvement and maintain accountability standards.

Senior Buyer

TK Elevator
08.2019 - 10.2021
  • Generated accurate purchase orders using Oracle applications for efficient material procurement.
  • Resolved diverse process and customer service issues promptly, implementing effective solutions.
  • Collaborated with 130+ branch administrations to address customer needs.
  • Sourced materials and services to meet procurement requirements and ensure timely delivery.
  • Mitigated business risks through strategic vendor negotiations.
  • Coordinated shipments via domestic and international carriers.
  • Managed order processing using company P-Card, ensuring compliance with guidelines.
  • Resolved invoice issues related to purchase orders in collaboration with the AP Department.
  • Improved departmental processes and updated SOPs and UPKs to enhance efficiency.
  • Analyzed Quality Control Reports (QCRs) to improve error reporting.
  • Collaborated with management to identify and resolve production and efficiency challenges.
  • Facilitated training for new hires to ensure smooth integration into operations.

Ophthalmic Technician/Purchaser

Cobb Eye Center, LLP
07.2010 - 07.2015
  • Provide clerical and administrative assistance to all doctors/office administrator daily
  • Purchasing of all medical/office supplies and routine maintenance on medical equipment for office locations
  • Maintain and update accurate catalog pricing with suppliers/vendors
  • Ensure materials ordered were based upon quality and pricing
  • Heavy use of Microsoft suites along with heavy data entry for electronic medical records
  • Test and measure eye function and intraocular pressure to assist Ophthalmologist to diagnose as well as treat eye disorders disease
  • Examine eyes, using slit lamp, for abnormalities of the cornea and additionally anterior-posterior chambers

Education

Lean Six Sigma Green Belt Certification -

Georgia Tech

Business Management -

Chattahoochee Technical College

Diploma - Early Childhood Education

Chattahoochee Technical College
Marietta, GA
05.2001 -

CAPM Certification -

Project Management Institute
05.2001 -

Google Project Management Certification -

Coursera
05.2001 -

Skills

Process Improvement: Lean Six Sigma Green Belt certified, with a strong track record in identifying and implementing process improvements across the value chain

Strategy & Analysis: Exceptional at applying the Pareto principle to identify key problems and drive strategic improvements aligned with both short and long-term company goals

Leadership: Skilled in uniting teams towards common goals, whether in individual contributor or management roles

Communications: Exceptional at building relationships and developing communications strategies to gain buy-in, drive decision-making, and secure necessary resources from cross-functional stakeholders

Prioritization and Goal-Setting: Demonstrated expertise in managing multiple projects simultaneously, ensuring alignment with short-and long-term goals, and driving accountability for deliverables

Change Advocate: Committed to driving positive change within organizations, providing clear vision and enthusiasm for initiatives that enhance day-to-day tasks and overall business efficiency

Additional Leadership Roles

  • Head of TKE BHQ Behind the Scenes Training Program, Led comprehensive training program for the entire Shared Services Center in 2022.
  • Head of TKE BHQ Social Committee, Organized and managed social events for 200+ employees in 2021/2022.

Accomplishments

  • 2023 Service Excellence Award, Awarded for exceptional service during the launch of the EOX.
  • 2021 Q2 SSC Quality Champion Award, Awarded for implementing impactful process improvements.
  • Inducted into the TKE Top Talents Program, Selected as a top employee for recognition in a leadership development program.

Timeline

Purchasing Supervisor/Manager

TK Elevator
10.2021 - 02.2023

Senior Buyer

TK Elevator
08.2019 - 10.2021

Ophthalmic Technician/Purchaser

Cobb Eye Center, LLP
07.2010 - 07.2015

Diploma - Early Childhood Education

Chattahoochee Technical College
05.2001 -

CAPM Certification -

Project Management Institute
05.2001 -

Google Project Management Certification -

Coursera
05.2001 -

Project Manager II – Marketing, Digital Solutions

TK Elevator
2 2023 - Current

Lean Six Sigma Green Belt Certification -

Georgia Tech

Business Management -

Chattahoochee Technical College
Sylvia McBurnett