Sylvia McCullough-Tomsovic

• Collaborated closely with other departments on special projects as needed.
• Maintained stock levels in accordance with company policies.
• Investigated any reported problems regarding shipping errors or damages.
• Followed established guidelines for picking orders accurately.
• Inspected damaged goods prior to disposal or return to vendor.
• Ensured safety protocols were followed at all times while operating machinery.
• Operated scanners, computers, and other equipment to track orders.
• Transported goods to designated areas within the warehouse facility.
• Moved large and bulky items manually or with pallet jacks or forklifts.
• Staged and sorted multiple types of products for loading.
• Assisted in packaging and labeling of products for shipment.
• Prepared and completed warehouse orders for delivery or pickup according to schedule.
• Preserved safe work environment by maintaining clean workstations and pallet area.
• Placed bins, carts and containers in convenient locations to assist with loading efficiency.
• Used scanners to track parcel information, condition or receipt.
• Assembled orders according to customer requests.

I’m currently a stay at home mom of 4.. I clean cook, do laundry, educate, attend meetings, schedule appointments, run errands and organize

• Helped maintain a safe environment for all staff members and residents and patients by adhering to safety protocols.
• Answered patient call bells promptly and responded to requests for assistance with a positive attitude.
• Reported changes in patient condition to nursing staff immediately.
• Participated in team meetings to discuss resident and patient progress or any issues that may arise.
• Observed residents and patients for any signs of discomfort or distress.
• Made beds, organized rooms and lightly cleaned to maintain sanitary living environments.
• Guided individuals to bathrooms and cared for incontinence needs.
• Transferred patients to and from beds, chairs or wheelchairs using principles of body mechanics and equipment such as gait belts.
• Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
• Laundered clothing and bedding to prevent infection.
• Monitored vital signs and medication use, documenting variances and concerning responses.
• Assisted clients with maintaining good personal hygiene.
• Helped clients get in and out of beds and wheelchairs.

• Advised and assisted my family of 5 in planning healthy meals purchasing and preparing foods.
• Created, assigned, and scheduled various housekeeping duties for 3 children ages 2 - 13 years, according to their capabilities.
• Formulated and balanced a budget, paying bills and identifying cost- savings opportunities.
• Provided ongoing compassionate patient care for each client.

• Helped customers find specific products, answered questions and offered product advice.
• Trained 5+ new team members a month in cash register operation, stock procedures and customer services.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Sold customers on the value of Marshall's credit card and loyalty program, exceeding sign up rates by 5% in 2016.

• Maintained clean and well-organized environment for client happiness and safety.
• Improved patient outlook and daily living through compassionate care.
• Followed care plan and directions to administer medications.
• Developed strong and trusting rapport with patients to facilitate smooth, quality care.
• Interacted with patients through games and fun activities to boost mood and improve overall memory.

• Accepted cash and credit card payments, issued receipts and provided change.
• Assisted with coverage and cross trained on store operation's. Helped customers find specific products, answered questions and offered product advice.
• Assisted customer with locating items and answered questions. Used suggestive selling techniques to promote add-on sales.
• Promoted product add on and upsold items.

• Created and balanced budgets to pay bills and identify cost-saving opportunities.
• Maintained complex schedules and arranged appointments.
• Performed housekeeping care, cooking, cleaning or running errands.
• volunteered in my community with feeding donating to the homeless and assisting with event planning at local schools and churches.

• Greeted and directed visitors to appropriate personnel and answered average of 20-50 calls and emails daily.
• Managed the patient check-in/check-out flow collected patient information, and scanned insurance information into patient information into patients' EMR
• Triaged incoming phone calls, forwarding them in a timely manner to the appropriate person based on urgency.
• Signed for packages, recorded deliveries and distributed to personnel.
• Maintained front office cleanliness and organized supplies to increase productivity.