Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sylvia Molkenbur

Brea ,CA

Summary

Adept at transforming visions into reality, I leveraged my expertise in cake decoration and customer service at Calico Cakes to exceed customer expectations and teach decorating classes. My critical thinking and precise hand-eye coordination skills, honed across roles, including Disney, have consistently enhanced client satisfaction and operational efficiency.

Overview

35
35
years of professional experience

Work History

Cake Decorator

Calico Cakes
Buena Park CA
09.2023 - Current
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail..
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Also taught a step by step class on how to decorate for any occasion as well as other treats for parties

Entertainment Costuming

Disney
Anaheim, CA
02.2023 - Current
  • Demonstrated strong problem-solving skills by addressing unexpected wardrobe malfunctions quickly and effectively.
  • Facilitated successful fittings by accurately measuring performers and adjusting garments as needed.
  • Streamlined costume distribution process for improved efficiency and reduced wait times for performers.
  • Provided exceptional customer service to performers, addressing their needs promptly and professionally.

Floral Designer and Party Planner

Self
Fullerton, CA
01.1990 - Current
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.

Home Care

Owner of Healing Hands Home Care
Fullerton CA
01.2012 - 02.2023
  • Educated patients and families on treatments, and home care practices, promoting adherence to therapy regimens.
  • Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
  • Enhanced clients'' quality of life by providing personalized and compassionate home care services.
  • Educated patients and families about their conditions and home care requirements, empowering them to take an active role in managing their health postdischarge.

Education

CNA - Nursing

Century College
White Bear Lake, MN
06.1997

Highschool Diploma -

Monrovia Highschool
Monrovia, CA
06.1990

Skills

  • Cake Decoration
  • Food handling safety
  • Precise Hand-Eye Coordination
  • Custom Cake Consultations
  • Strong Communication Skills
  • Themed Cake Creation
  • Expert Piping Techniques
  • Icing Preparation
  • Design Techniques
  • Customer Service
  • Critical Thinking

Timeline

Cake Decorator

Calico Cakes
09.2023 - Current

Entertainment Costuming

Disney
02.2023 - Current

Home Care

Owner of Healing Hands Home Care
01.2012 - 02.2023

Floral Designer and Party Planner

Self
01.1990 - Current

CNA - Nursing

Century College

Highschool Diploma -

Monrovia Highschool
Sylvia Molkenbur