Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sylvia Molkenbur

Brea ,CA

Summary

Adept at transforming visions into reality, I leveraged my expertise in cake decoration and customer service at Calico Cakes to exceed customer expectations and teach decorating classes. My critical thinking and precise hand-eye coordination skills, honed across roles, including Disney, have consistently enhanced client satisfaction and operational efficiency.

Overview

35
35
years of professional experience

Work History

Cake Decorator

Calico Cakes
09.2023 - Current
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail..
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Also taught a step by step class on how to decorate for any occasion as well as other treats for parties

Entertainment Costuming

Disney
02.2023 - Current
  • Demonstrated strong problem-solving skills by addressing unexpected wardrobe malfunctions quickly and effectively.
  • Facilitated successful fittings by accurately measuring performers and adjusting garments as needed.
  • Streamlined costume distribution process for improved efficiency and reduced wait times for performers.
  • Provided exceptional customer service to performers, addressing their needs promptly and professionally.

Floral Designer and Party Planner

Self
01.1990 - Current
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.

Home Care

Owner of Healing Hands Home Care
01.2012 - 02.2023
  • Educated patients and families on treatments, and home care practices, promoting adherence to therapy regimens.
  • Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
  • Enhanced clients'' quality of life by providing personalized and compassionate home care services.
  • Educated patients and families about their conditions and home care requirements, empowering them to take an active role in managing their health postdischarge.

Education

CNA - Nursing

Century College
White Bear Lake, MN
06.1997

Highschool Diploma -

Monrovia Highschool
Monrovia, CA
06.1990

Skills

  • Cake Decoration
  • Food handling safety
  • Precise Hand-Eye Coordination
  • Custom Cake Consultations
  • Strong Communication Skills
  • Themed Cake Creation
  • Expert Piping Techniques
  • Icing Preparation
  • Design Techniques
  • Customer Service
  • Critical Thinking

Timeline

Cake Decorator

Calico Cakes
09.2023 - Current

Entertainment Costuming

Disney
02.2023 - Current

Home Care

Owner of Healing Hands Home Care
01.2012 - 02.2023

Floral Designer and Party Planner

Self
01.1990 - Current

CNA - Nursing

Century College

Highschool Diploma -

Monrovia Highschool
Sylvia Molkenbur