Sylvia Montiel
Los Banos,CA
Summary
Adept Medical Assistant with proven expertise in patient care and healthcare software proficiency, honed at Golden Valley Health Center. Skilled in patient assessments and bilingual communication, I excel in fast-paced environments, ensuring high-quality support and confidentiality. My contributions have significantly improved patient satisfaction and operational efficiency. Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Golden Valley Health Center
10.2018 - 07.2023
- Supported administrative staff by processing payments.
- Educated patients about medications, procedures, and physician's instructions.
- I responded to the patient callbacks and phone-in prescription refill requests.
- Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
- Processed orders for medical supplies and lab equipment.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Inspected equipment to ensure proper working order before use on patients.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Provided assistance to medical staff in performing minor surgical procedures.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Measured vital signs and took medical histories to prepare patients for examination.
Medical Assistant
Leo JC Jou Medical Corporation
01.2008 - 01.2012
- Administered medications under physician's supervision.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Cleaned and maintained medical equipment following procedures and standards.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Assisted back office patient processes to reduce office wait times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Contacted pharmacies to submit and refill patients' prescriptions.
Education
B.A - Child Development
Fresno Pacific University
01.2021
A.A - University studies
Merced College
01.2008
Medical assistant certification -
01.2007
High school -
Los Banos High school
CPR/BLS Certification -
Skills
- Fast learner
- Organized
- Working well under pressure
- Patient-focused care
- Reliable team player
- Healthcare software proficiency
- Specimens collection and processing
- Medical office administration
- Patient feeding
- Communicating with patient families
- Human anatomy and physiology
- Fluent in Spanish
- Patient triage
- Wound care and irrigation
- Equipment sterilization
- Monitoring patient progress
- Prescription refills
- HIPAA compliance
- Lab equipment operation
- Calm and level-headed under duress
- Electronic health records
- Certified in basic life support (BLS)
- Preparing specimens and samples
- Customer service
- Immunization administration
- Patient assessments
- Medical terminologies
- Complex Problem-solving
- EKG administration
- Antigen testing
- Ear irrigation
- Patient bathing
References
Available upon request
Timeline
Medical Assistant
Golden Valley Health Center
10.2018 - 07.2023
Medical Assistant
Leo JC Jou Medical Corporation
01.2008 - 01.2012
B.A - Child Development
Fresno Pacific University
A.A - University studies
Merced College
Medical assistant certification -
High school -
Los Banos High school
CPR/BLS Certification -
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