SYLVIA NICHOLS
ASHBURN,VA
Summary
Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance.
Overview
15
15
years of professional experience
Work History
CONCERIGE
Waltonwood Senior Living
ASHBURN, VA
11.2014 - Current
- Facilitated communication between guests and hotel services, such as housekeeping and dining.
- Recognized by management for providing exceptional customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Concierge
ASHLEY RETIREMENT COMMUNITY
Ashburn, VA
09.2014 - 12.2014
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
Receptionist/Human Resources Specialist
Right At Home Health Care
Falls Church, VA
06.2010 - 11.2014
- Greeted visitors and provided them with assistance.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Assisted with special projects assigned by management when required.
Education
Business
Northern Virginia Community College
Annandale, VA06-2010
Skills
- Customer service
- Concierge operations
- Communication skills
- Guest relations
- Administrative support
- Mail management
Languages
Spanish
Professional
References
References available upon request.
Timeline
CONCERIGE
Waltonwood Senior Living
11.2014 - Current
Concierge
ASHLEY RETIREMENT COMMUNITY
09.2014 - 12.2014
Receptionist/Human Resources Specialist
Right At Home Health Care
06.2010 - 11.2014
Business
Northern Virginia Community College
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