Sylvia Owens
Respite Coordinator
Saint Paul,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Seeking industry change to better serve unique and underserved populations.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Respite Coordinator
Creative Care Resources
Eagan, MN
02.2022 - Current
- Delivered social work services to individuals with developmental disabilities in residential settings.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Provided ongoing counseling to help patients deal with conditions and processes
- Prepared variety of different written communications, reports and documents.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Designated Coordinator
Creative Care Resources
Eagan, MN
01.2019 - 02.2022
- Managed master schedule to coordinate calendar and arrange staffing, trainings and appointments.
- Led comprehensive staff member training covering key topics.
- Controlled expenditures and worked with CFO to manage budgets.
- Developed and implemented Person Centered Plans to ensure that annual goals are person-centered and productive for each individual.
- Cross-trained existing employees to maximize team flexibility and performance.
- Provided staff coaching, mentoring and consultation to enhance performance and professionals developments.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Paraprofessional Educator
Expo Elementary
St. Paul, MN
09.2019 - 06.2020
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Supported student learning objectives through personalized and small group assistance.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
Direct Support Staff
Creative Care Resources
St. Paul, MN
08.2014 - 01.2019
- Developed rapport to create safe and trusting environment for care.
- Maintained clean, safe and well-organized patient environment.
- Led patient or group recreational activities for enhanced patient outcomes.
- Assisted residents in learning tasks and routines to support independence and well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided compassionate and patient-focused care to cultivate well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
Education
High School Diploma -
Henry Sibley High School
09.2009 - 06.2012
Skills
Proficient in Microsoft Office Suite
Fluent in Spanish
Problem-Solving
Timeline
Respite Coordinator
Creative Care Resources
02.2022 - Current
Paraprofessional Educator
Expo Elementary
09.2019 - 06.2020
Designated Coordinator
Creative Care Resources
01.2019 - 02.2022
Direct Support Staff
Creative Care Resources
08.2014 - 01.2019
High School Diploma -
Henry Sibley High School
09.2009 - 06.2012